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Westside Toyota

North Olmsted, OH

4.6
3,455 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,455 reviews

November 20, 2018

Prompt and thorough Good job prompt work and thorough had a nice experience and will recommend service to others glad to have The recall taken care of and with a tire ro More

by LMACK4506
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
November 20, 2018

Recall JSD CVT Transmission software update. Upon completion of 6 month recommended service.,was advised of recall.Scheduled such on Mon,November 19,at 7:45AM. Recall software update was comple More

by DAVIDBEUOY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
November 19, 2018

Recall work I took my car in for a recall notice. Depending on what was wrong with my car the visit could be quick or long. I asked how long when I made the appoi More

by mjpoz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Friedel
Nov 20, 2018 -

Westside Toyota responded

Hi Marvin, Thank you for taking the time to share your recent service experience. We strive to provide every customer with a great experience. Since you did not receive a great experience, we sincerely apologize. We are currently working on the expansion of our appointment setting dept and appreciate your feedback.

November 19, 2018

Great service We had such a great experience with Alex and Brian. They were both so knowledgeable and they did our best to make sure we understood everything that w More

by Mariel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Harris, Alex Maropakis
November 18, 2018

battery problems great service, phone calls to let me know what was happening, battery little weak, no sign of any wiring problems, discussed and decided to replace ba More

by SATTIREDDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Stoll, Diane Hogrefe
November 17, 2018

Exceptional service The dealership went "above and beyond" to accommodate a service event prior to an extended trip. In addition to the recall work, they did a standard s More

by RAWINTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine DeBow
November 17, 2018

Thank you Dave and Jordan were great. Very helpful and great at small talk. I love my new car already! Props to Dave for taking our picture on my phone. Good an More

by AFte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Baker, Dave Svoboda
November 16, 2018

Mikayla Parron is a great salesperson She was very upbeat about the product. She was very patient with having my husband and me test drive the RAV4 and another car from another dealership More

by medp2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The manager, Justin Belden, Mikayla Parron
November 16, 2018

My Toyota ch-r I needed a replacement vehicle urgently as it was convenient to go to sunyside because they were open on sundays and I was able to find the vehicle I More

by HSAHSAI94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Murray, Jordan Baker, Maria Berardi
November 16, 2018

BakerRav4 It was an easy experience. We didn’t feel rushed and they answered all of our questions! We are always happy with Toyota. Thank you! More

by Bakerrav4
Recommend Dealer
Yes
Employees Worked With
Brian Harris, Mickey O'Grady
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