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Westside Toyota

North Olmsted, OH

4.6
3,442 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,442 reviews

September 12, 2021

Wonderful experience leasing my new Highlander. Sarah thoroughly explained all the features and was extremely pleasant to work with. Al also checked with us to make sure all questions were answered. Ver More

by BBAKERCF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Patrick Van Deusen, Sarah Buchanan
September 10, 2021

I’ve dealt with Sunnyside Toyota for over 20 years & have never had anything but excellent service! I will buy my next car there & have no plans to go anywhere else for service. Great Dealership!! More

by joycekessler39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Beane
September 10, 2021

Samantha was very nice to work with, she was every step of the way through out the process, I have been a customer for many years and the dealership was everything I expected it to be. I'm very happy with More

by ROBT616
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Matthew Blaha, Samantha Harkless
September 09, 2021

People were friendly. It was very good to meet Matt. He made my experience much better. It would be good if the person who is working with you knows the answer of questions rather than saying we have to wa More

by MGBORICUA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Matthew Blaha, Samantha Stoltz, Samantha Harkless
September 09, 2021

Friendly, down to earth, no haggle John madera very Friendly, down to earth, no haggle John madera very friendly professional and helpful made getting a new vehicle lower stress, because of my experie More

by FORMAGGIOFRIENDY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Edward madera, Sunnyside Toyota, Matthew Gnidovec, Todd Muller
September 09, 2021

Customer service is always top notch; however, I was surprised that this time I had to ask about the vehicle’s overall condition. Usually, I never have to ask; rather it is offered and explained. More

by bwendt10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Beane
September 09, 2021

Quick scheduling & super fast repair. Communication from service department was excellent. Thank you. Maybe I’ll buy next vehicle from this dealer? Nice guys in drive in bay, too! More

by cgurnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Bradish
September 09, 2021

Great experience. My sales person Dave kept me informed during the entire ordering and waiting process. Todd in finance was also great to work with on pricing consideration and paperwork. More

by Carl L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Svoboda, Todd Muller
September 08, 2021

I was appalled that none of your staff was wearing a mask. We are still in a pandemic! I was sitting across from an unmasked customer who kept coughing. I was uncomfortable the whole experience. More

by DMAYKUT
Recommend Dealer
No
Employees Worked With
Sean Bradish
September 08, 2021

My experience at your dealership with Maria was seamless! I was pleased from start to finish. Maria is so pleasant and highly knowledgeable with regards to Toyota’s inventory and understanding of the vehicle More

by SMJOSEPH88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland, Maria Berardi, Todd Muller
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