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Westside Toyota

North Olmsted, OH

4.6
3,455 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,455 reviews

September 21, 2019

Highlander review A very pleasant experience. Ron and Jordan answered all of our questions and concerns. I will definitely recommend friends and family to go to sunn More

by Jeanette
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Swetland, Jordan Churchill
September 21, 2019

Pleasant buying process This was my first time buying a new vehicle and first time purchasing from a dealership. I've heard horror stories about dealerships and I'm glad tha More

by Jin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remon Abusada, Al Phillips, Sarah Buchanan
September 21, 2019

Great service, great car. Couldn't have asked for better customer service. Sarah is awesome! If you're looking for a new or used car, I highly recommend Sunnyside. More

by crespo107
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Buchanan
September 21, 2019

Kelsey is amazing! Kelsey was so helpful through the whole process of helping me lease my first car! Couldn’t imagine working with another dealership/salesperson. Kelsey More

by Erica45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunnyside Toyota, Kelsey O'Dee
September 20, 2019

To tell the truth I was pleasantly surprised by my experience as there was no pressure, no twisting of the truth, no games. Erika gave me space to explore, ask questio More

by Shadcam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ameer Ibrahim , Patrick Van Deusen, Alex Maropakis, Erika Baron
September 20, 2019

Great job This low pressure dealership team was very responsive to all requests and needs. They went out of there way to make sure everything was correct More

by Happydad2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Baker, Alex Maropakis, Erika Baron
September 18, 2019

Fair and happy! I start car shopping 4 months ago. Most dealerships I found to have their used cars very overpriced with no room to wiggle. Sunnyside's prices while w More

by Eric Kulka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Svoboda
September 18, 2019

Oil change Everyone was very pleasant. But, I had a 10:30 appointment for an oil change on my 2011 Camry with a coupon. I arrived at 10:25, we got through the More

by RDWD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The problem was how long it took the mechanics to complete the oil change.
Sep 18, 2019 -

Westside Toyota responded

Richard, Please accept our sincere apologies for the extended wait time at your last service visit. We aren't certain what exactly happened on Monday to cause the delay but it clearly wasn't up to our standards. We hope you will give us another opportunity to service your vehicle more efficiently in the future.

September 18, 2019

RAV4 purchase Very knowledgeable and efficient. Explained everything clearly. Could have been more competitive on price but the quality of service offset that. Wo More

by Gb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Patrick Van Deusen, Kelly Butler
September 18, 2019

Oil change, tire rotation. I have always had very good experiences with the service at Sunnyside. I was somewhat disappointed last time because I found one of the tire valve cap More

by SEMABE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
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