
Westside Toyota
North Olmsted, OH
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Highlander review A very pleasant experience. Ron and Jordan answered all of our questions and concerns. I will definitely recommend friends and family to go to sunn A very pleasant experience. Ron and Jordan answered all of our questions and concerns. I will definitely recommend friends and family to go to sunny side for their next vehicle. More
Pleasant buying process This was my first time buying a new vehicle and first time purchasing from a dealership. I've heard horror stories about dealerships and I'm glad tha This was my first time buying a new vehicle and first time purchasing from a dealership. I've heard horror stories about dealerships and I'm glad that Sunnyside put any concerns to rest. Sarah and Al were very helpful and respectful and didn't rush anything. They worked with my schedule and made everything comfortable for me. Staff there is professional yet personable and I would recommend anybody interested in a Toyota to shop at Sunnyside. More

Great service, great car. Couldn't have asked for better customer service. Sarah is awesome! If you're looking for a new or used car, I highly recommend Sunnyside. Couldn't have asked for better customer service. Sarah is awesome! If you're looking for a new or used car, I highly recommend Sunnyside. More
Kelsey is amazing! Kelsey was so helpful through the whole process of helping me lease my first car! Couldn’t imagine working with another dealership/salesperson. Kelsey Kelsey was so helpful through the whole process of helping me lease my first car! Couldn’t imagine working with another dealership/salesperson. Kelsey was so patient and worked through every concern and question I had. She took so much stress and anxiety off my shoulders. I had plans to go to a few other dealerships to try cars but once I fell in love with my RAV 4 and talked more with Kelsey I was sold. Thanks again Sunnyside! More
To tell the truth I was pleasantly surprised by my experience as there was no pressure, no twisting of the truth, no games. Erika gave me space to explore, ask questio I was pleasantly surprised by my experience as there was no pressure, no twisting of the truth, no games. Erika gave me space to explore, ask questions, test drive and never once pressured for a decision. I find car shopping nerve racking but here felt more comfortable than any other dealership. Good job! Alex was supportive as well, no complaints! More

Great job This low pressure dealership team was very responsive to all requests and needs. They went out of there way to make sure everything was correct This low pressure dealership team was very responsive to all requests and needs. They went out of there way to make sure everything was correct More
Fair and happy! I start car shopping 4 months ago. Most dealerships I found to have their used cars very overpriced with no room to wiggle. Sunnyside's prices while w I start car shopping 4 months ago. Most dealerships I found to have their used cars very overpriced with no room to wiggle. Sunnyside's prices while were just a little high (and by high I mean barely as the car was practically immaculate) were fair as I was using blue book values for every car I looked at. Both Sunnyside and Dave were very accommodating to my hectic schedule in being able to test drive and even having my mechanic look at the car. While there I did not feel like I was pressured and I felt like I was Dave's sole focus, even for a used car around the 10K range! The few items I had brought up to them were addressed in a fair for both myself and them. The only issue which is quite common with any car purchase is the add-ons. That is the only time I felt like there was some pressure to add stuff but through logical discussions I did end up buying two of the items as they made sense for my driving needs. I have never bought a car from the same dealership ever and I will be in the market in a few years again. Sunnyside will be the first place I go to More
Oil change Everyone was very pleasant. But, I had a 10:30 appointment for an oil change on my 2011 Camry with a coupon. I arrived at 10:25, we got through the Everyone was very pleasant. But, I had a 10:30 appointment for an oil change on my 2011 Camry with a coupon. I arrived at 10:25, we got through the paperwork just fine. The major problem is it wasn't until 12:40 when it was done and it should not take 2 hours and 10 minutes to change the oil. Secondly, the original bill failed to include the coupon savings which I had to point out; it was corrected satisfactorily. If I have a specific time appointment, and I arrive on time,, I expect to be accommodated in a timely manner. Otherwise, what's the point of a time-specific appointment? More

RAV4 purchase Very knowledgeable and efficient. Explained everything clearly. Could have been more competitive on price but the quality of service offset that. Wo Very knowledgeable and efficient. Explained everything clearly. Could have been more competitive on price but the quality of service offset that. Would recommend this dealership. More
Oil change, tire rotation. I have always had very good experiences with the service at Sunnyside. I was somewhat disappointed last time because I found one of the tire valve cap I have always had very good experiences with the service at Sunnyside. I was somewhat disappointed last time because I found one of the tire valve caps two days later in my driveway. Further inspection showed another cap completely missing and the other two very very loose. More