Westside Toyota

First Time Buyer Experience Maria assisted us through the nerve-racking process of purchasing a new car. Very thoughtful and could be reached at a moments notice. Got us the car Maria assisted us through the nerve-racking process of purchasing a new car. Very thoughtful and could be reached at a moments notice. Got us the car we were looking for, plus more! Great service and couldn't be more satisfied. More

Friendly went out of way to explain everything about our new car. friendly, clean, price. thanks thanks thanks thanks for cleaning car, smiles, HAPPY WIT went out of way to explain everything about our new car. friendly, clean, price. thanks thanks thanks thanks for cleaning car, smiles, HAPPY WITH CAR More

I leased my second car from Sunnyside Toyota. Ron Swetland and Ana Llauder did an outstanding job of meeting my needs. I wouldn’t go anywhere else. Swetland and Ana Llauder did an outstanding job of meeting my needs. I wouldn’t go anywhere else. More

Fantastic Customer Service We were given fantastic customer service from the minute we walked through the front doors. Our sales associate, Mickey, took the time to listen to ou We were given fantastic customer service from the minute we walked through the front doors. Our sales associate, Mickey, took the time to listen to our wish list and really helped us locate that perfect vehicle on the lot. I would hands down purchase another vehicle from this dealership. More

I bought my first Toyota the other day and Jen Lebron was great. Looking forward to driving my new car and my new relationship with Jen and Sunnyside great. Looking forward to driving my new car and my new relationship with Jen and Sunnyside More

Overall a very pleasant experience I worked with Mickey O’Grady today when leasing my 2020 Toyota Corolla. I had a fantastic experience. The entire staff at Sunnyside Toyota was very ki I worked with Mickey O’Grady today when leasing my 2020 Toyota Corolla. I had a fantastic experience. The entire staff at Sunnyside Toyota was very kind and the process was extremely smooth. I got a great Black Friday deal as well as an additional (unexpected) $750 off for turning in a Honda. I would recommend this dealership as well as Mickey for great customer service! Thank you! More

New car Thank you to Sarah & Al at Sunnyside Toyota for the enjoyable car purchasing experience. I wasn’t expecting to purchase a car, but based on recommenda Thank you to Sarah & Al at Sunnyside Toyota for the enjoyable car purchasing experience. I wasn’t expecting to purchase a car, but based on recommendations, I left with a 2920 Corolla. More

Great service department Really nice people from time I arrived until leaving. Their process is efficient and quick and easy to work with them. Nice and pleasant waiting ar Really nice people from time I arrived until leaving. Their process is efficient and quick and easy to work with them. Nice and pleasant waiting area. More

Excellent quick service I am a frequent customer due to my driving habits. I arrived slightly early, but was checked in when I got there, the service was actually quicker th I am a frequent customer due to my driving habits. I arrived slightly early, but was checked in when I got there, the service was actually quicker than I had expected, so I was only there about 45 minutes or less. When I was checking out, I scheduled my next appointment easily. More

Still having issues The clock On my 2018 Camry gains a minute a month. I’ve brought it in 4 times now, and only because a toyota engineer was on site for a different car The clock On my 2018 Camry gains a minute a month. I’ve brought it in 4 times now, and only because a toyota engineer was on site for a different car that day, did they make a case report for me. The issue is a complaint by many other 2018 Camry owners online. The final ‘solution’ given to me was that it is a software issue and I just have to deal with it and reset it each month. I feel that’s un acceptable. For what our car costs we should have a working clock. Christine has helped me several times and is great to work with. Chuck was informative, but told me that Toyota would call me if and when they come up with a solution. When I talked to his manager to get some sort of timeline to expect a reply, he told me toyota would never call me and to check back in a few months. The shuttle service also needs an improvement. The vans and the drivers are fantastic, but coordinating a ride is a very frustrating endeavor. The last 2 times, my car was finished and the service manager asked me if they could call back in at few minutes’ then I was left in limbo for 2-4 hours. When I would call back after an hour I would only get their voicemail, with no reply. Last time the call operator felt bad for me and kept calling Chuck until he answered. By then it had been about 3.5 hrs since he told me he’d get back to me in a few minutes. I understand the vans are limited and they may have a far run, but a little communication to tell the customer that info, would alleviate a lot of frustration. My visit this summer I was one of the 5 people stuck in that loop and the when I got there I waited over 30 minutes for them to bring me my car, I had even requested no car wash, so there was really no excuse. Hope this helps with improving the last few steps in the service chain. More