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Westside Toyota

North Olmsted, OH

4.6
3,453 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,453 reviews

December 09, 2019

Excellent Service Personnel very competent and polite an friendly. Great experience as always.Attended to my instructions. Great wash job. Comfortable surroundings. Enc More

by mark95123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
December 09, 2019

very good experience everything done correctly and on time. My car was returned on time and clean. They did not try and sell me anything extra. Very helpful More

by willfaddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Joel Arredondo, Remon Abusada, Jason Podojil
December 06, 2019

Fast and courteous service. Sunnyside service team has always taken care of my needs. Their courteous and friendly staff has always provided great service at reasonable prices. G More

by BJW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cuva, Patrick Van Deusen, Brian Harris, Diane Hogrefe
December 05, 2019

A great experience Everyone is just so pleasant and helpful! When we came in (my husband and I each own a Toyota) I had some questions I needed answered and left knowing More

by bruiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chuck Stoll
December 05, 2019

Excellent service and fair prices. The dealership has a great environment. The service writers are very knowledgeable, and the dealership provides excellent service at fair prices. I More

by Long-Time Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
December 05, 2019

True professionals The North Olmsted Toyota dealership always excels, whether products or customer service. My last visit was for a maintenance checkup, which went smoo More

by momcgfoster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
December 04, 2019

Always good service Sunnyside always provides great service which is why I return over and over again. I recommend to all my friends when they are looking for goos servic More

by JONES17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
December 04, 2019

Rav 4 Purchase Great experience. Team was helpful. We couldn’t have been happier with our RAV4 purchase experience. Will buy our next Toyota HERE! Thanks so much! More

by 2019 RAV4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Saranita, Ron Swetland, Brian Harris, Jordan Churchill
December 04, 2019

Service time unacceptably slow I have serviced my Tundra at your dealership since purchasing it in July of 2018. Each time a simple oil change/service has taken an hour at least. La More

by PWM0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Stoll, Christine DeBow
Jan 20, 2020 -

Westside Toyota responded

We're so very sorry you feel your recent experience with us was only 2-star worthy, but do seriously appreciate your feedback. I assure you this is not the level of service we strive to provide here at Sunnyside Toyota. As the customer relations manager, Kendyl Frye, I would love to speak to you directly and see if we can provide you a 5-star level of service from now forward. Please contact me directly at 440-686-1381 or kpfrye@sunnysideauto.com.

December 03, 2019

Regular maintenance of my Rav 4 Everyone involved in this current maintenance visit was courteous and helpful. Service was conducted in a timely fashion and any questions I had were More

by DEBSTILLS49
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Christine DeBow, Diane Hogrefe
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