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Westside Toyota

North Olmsted, OH

4.6
3,453 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,453 reviews

December 12, 2019

great service Always treated friendly and like we have been customers for 20 years. Enjoyed talking to Al Phillips and meeting Kelly Butler. We will be seeing Al th More

by EXCOP7126
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Christine DeBow, Kelly Butler
December 12, 2019

Satisfaction at Sunnyside Complete satisfaction is not a sound bite or just a motto at Sunnyside. From the time you drive your car into the garage the Toyota employees are a More

by DALECRACAS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Remon Abusada, Chuck Stoll, Diane Hogrefe
December 11, 2019

Used car purchase I went to this dealership with multiple things in mind and they assisted me with everything I needed. Patrick and Joel were phenomenal and I would rec More

by Nvullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Arredondo, Patrick Van Deusen
December 11, 2019

Really nice place I’m so blessed that I waited to go here to get me a car did really good job they did everything they could to get me the best deals thank you More

by Kariann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Harris, Mickey O'Grady
December 11, 2019

Professional staff, accurate diagnosis & reasonable pricing My 2011 Rav4 was experiencing some noise issues and a problem with two indicator lights. My local garage mechanic seemed a bit out of his league on t More

by SCOTT_5684
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Straka
December 10, 2019

Sunnyside Toyota Buying Experience Service Center is great. Had a terrible experience with Sales Dept.Matt providdd good service. The Manager not only refused to comply with the Sales More

by SUBU12345
Recommend Dealer
No
Employees Worked With
Matthew Blaha
December 10, 2019

Positive Experience I have been coming to Sunnyside since 1986 including the brief time it was called something else. I stopped buying my Toyota's there because the sal More

by ELLENPATTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don;t remember the name of the young woman who signed me in!!
December 10, 2019

Excellent The folks at Sunnyside Toyota are the nicest people to interact with, about everything Toyota. I recommend them for all. Thank you to all of you. R More

by RCHUDERSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Blaha
December 09, 2019

ToyotaCare I was a little disappointed. Took our car in for the 15k mike service. Christine Kozlowski was fantastic and provided excellent service. The technicia More

by r_lapinski
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sunnyside Toyota
Dec 09, 2019 -

Westside Toyota responded

We're so very sorry you feel your recent experience with us was only 1-star worthy, but we do seriously appreciate your feedback. I assure you this is not the level of service we strive to provide here at Sunnyside Toyota. As the Customer Relations Manager, Kendyl Frye, I would love to speak to you directly and see if we can provide you a 5-star level of service from now forward. Please contact me directly at (440) 686-1381

December 09, 2019

Superb customer service! I had a great buying experience of my new Toyota! From the time I entered the dealership, I was very well taken care of and my wants were well taken c More

by mehreenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Phillips, Sarah Buchanan
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