Westside Toyota

Problem resolved quickly. I brought my Avalon in for a noise that was hard to specify and locate. The service agent, Scott, was able to inform me that the problem was a new on I brought my Avalon in for a noise that was hard to specify and locate. The service agent, Scott, was able to inform me that the problem was a new one that had just come to the attention of Toyota Service and that the matter could be resolved in a couple of hours. The vehicle was subsequently returned to me after two hours and the sound was eliminated. Thanks for satisfactorily resolving the problem at no cost to me. More

Satisfied Chuck Stoll was very thorough checking a recall notice on my car explaining everything discussed future work to done at my next appointment very profe Chuck Stoll was very thorough checking a recall notice on my car explaining everything discussed future work to done at my next appointment very professional More

50,000 mile inspection Shuttle promptly took me home and back. Called to let me know when coming. Good review of car problem. I did not have to wait to long to speak wi Shuttle promptly took me home and back. Called to let me know when coming. Good review of car problem. I did not have to wait to long to speak with service personnel. More

Responsive, helpful, friendly and efficient My experience threw all the stereotypes about car shopping out the window. Everyone I interacted with was friendly, helpful and professional. There wa My experience threw all the stereotypes about car shopping out the window. Everyone I interacted with was friendly, helpful and professional. There was no pressure, and the whole experience went quickly and smoothly. I’m happy with the new car, and thrilled with the entire process. Cheers! More

Relaxed, smooth experience Ana Llauder was very helpful, knowledgeable and without pressure answered all of our questions. I believe this reflects the culture at Sunnyside. This Ana Llauder was very helpful, knowledgeable and without pressure answered all of our questions. I believe this reflects the culture at Sunnyside. This is why i returned there after buying a car there two years ago. i will be back again. More

Sunnyside Toyota It was relatively easy to select the vehicle from the on-line info available at the dealership, and test drive it. Once we selected the vehicle, the p It was relatively easy to select the vehicle from the on-line info available at the dealership, and test drive it. Once we selected the vehicle, the process to complete the paperwork and prepare the vehicle for me was less efficient and required more time than it should have. A minor irritation: we were told twice that the vehicle would be filled with gas as part of its preparation; it wasn’t. More

Driver seat heater repair The staff was very professional in diagnosing the problem, ordering the correct replacement part, and performing the repair. Everything went very smo The staff was very professional in diagnosing the problem, ordering the correct replacement part, and performing the repair. Everything went very smoothly and minimized my time dealing with the problem. All I had to do was drop it off and pick it up. More

Always an exceptional experience Christine DeBow, Service, was a pleasure to deal with. Very courteous, knowable, & kept me apprise of the repair progress. Arranged for shuttle, wh Christine DeBow, Service, was a pleasure to deal with. Very courteous, knowable, & kept me apprise of the repair progress. Arranged for shuttle, which went very well with minimum wait. Dealt with Ray Thomas & Ben - Service - both were very helpful, understood the problem, explained what was needed and quickly took steps to correct it. Have been dealing with Sunnyside since the late '90's and have always had an exceptional experience. More

Great service Location to home,friendly, have never been "up sold", price, never worried about the quality of parts, will need a new car in next couple years and wi Location to home,friendly, have never been "up sold", price, never worried about the quality of parts, will need a new car in next couple years and will go to this dealership. More