
Westside Toyota
North Olmsted, OH
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What an incredible experience having Jen handle our purchase of a car from Sunnyside Toyota. Her knowledge of the vehicles made our decision so much easier. She treated us as though we were purchasing purchase of a car from Sunnyside Toyota. Her knowledge of the vehicles made our decision so much easier. She treated us as though we were purchasing a new car and not a used one. It is so nice to be treated with such courtesy and respect nowadays. Proof that Jen still believes in great customer service. I can only hope that when the time comes for the purchase of another vehicle, Jen will be the one handling our sale. More
Fantastic Experience AGAIN! For new car buying, Sunnyside Toyota cannot be beaten! This was our second vehicle from Sunnyside and the experience could not have been any better. F For new car buying, Sunnyside Toyota cannot be beaten! This was our second vehicle from Sunnyside and the experience could not have been any better. From Erika showing me the Tacoma's on the first night to Jen helping us out on the night we purchased our truck, both Product Specialist's were very good. Jason worked with us on the sale, he is the best. I cannot explain how professional, caring and how he met our needs with out any issues. I call it the best dealer experience ever, Not one of the Sales personnel looked stressed, everybody from the front door and in the showroom were very welcoming (other dealerships need to take a page from you). Thank you Ron and Jen for helping us out at the end of the evening when we did the vehicle walk around, you both gave us the basics about the vehicle and helped us pair our electronics. Everybody followed up with us to make sure all was going well. Keep up the good work and we will be back in a year and a half to re-lease or purchase another RAV4! Dave & Sharon Klaehn More
Regular maintenance plus extra questions I wanted to know. I believe my service person was Diane. I was concerned since my tires were good why was I sliding in the rain. She told me that the road is full o I believe my service person was Diane. I was concerned since my tires were good why was I sliding in the rain. She told me that the road is full of oil and when it rains the roads are slippery. That made good sense to me. Why didn’t I think of that? She went on to schedule my next appt. she was so personal and friendly that it was a pleasure coming there. More
Very knowledgeable Very pleasant sales representatives. Thoroughly answered all of our questions. My husband and i would recommend this dealership. to our family and fr Very pleasant sales representatives. Thoroughly answered all of our questions. My husband and i would recommend this dealership. to our family and friends. Kelly was patient with us as well. More
Excellent, professional, caring experience! I am very pleased with the excellent customer service that I received at Sunnyside Toyota on my recent visit to the service department. Everyone was I am very pleased with the excellent customer service that I received at Sunnyside Toyota on my recent visit to the service department. Everyone was very professional, knowledgeable, courteous and above all caring More
I am a devoted fan of Sunnyside because of Joel Arredondo. He is a gem and keeps me coming back! Honesty and integrity in abundance! My one concern having bought versus leased this time, is that Arredondo. He is a gem and keeps me coming back! Honesty and integrity in abundance! My one concern having bought versus leased this time, is that he will retire before it’s time for me to buy my next car. I would recommend him to anyone! More
Brake repair Brakes weren't feeling quite right and I thought I needed pads. Turned out rotors were warped and needed to be replaced. Problem was diagnosed quick Brakes weren't feeling quite right and I thought I needed pads. Turned out rotors were warped and needed to be replaced. Problem was diagnosed quickly and repair was completed the same day. More

The best car buying experience! I worked with Kelly and she was amazing! No pressure, easy to communicate and work with!! I’ll be back when I’m ready for a new ride! Thank you! Oh an I worked with Kelly and she was amazing! No pressure, easy to communicate and work with!! I’ll be back when I’m ready for a new ride! Thank you! Oh and Brian the finance guy was great too!!! More
Recall vehicle service Ease of dropoff - friendly office staff - completed quickly- vehicle washed - brought vehicle to front door- ease of setting up appointment - good Ease of dropoff - friendly office staff - completed quickly- vehicle washed - brought vehicle to front door- ease of setting up appointment - good service of my Toyota recall More
Excellent Service As Always Always excellent Service and Customer Service at Sunnyside Toyota. A very happy life long customer. I highly recommend all Sunnyside locations. They a Always excellent Service and Customer Service at Sunnyside Toyota. A very happy life long customer. I highly recommend all Sunnyside locations. They always treat you like family ❤️. More