Westside Toyota

this guy cheated on me and my brother also the dealer sells deceptive advertising, I am from new york and I did business with them for a 2015 honda cr-v in the website advertising specified that the colo sells deceptive advertising, I am from new york and I did business with them for a 2015 honda cr-v in the website advertising specified that the color of the vehicle was black also this boy Dave confirmed to me that the vehicle was black, I pay them the complete vehicle and they send me the documents to sign to my house where it specifies that the vehicle is black I bought tickets by plane to go there and pick up the vehicle and when I arrived there vehicle is of another color and what they tell me that I take it or leave it knowing that I have to return to New York as if it were forcing me to take the vehicle seeing in the circumstance that I was More

Good job, as usual Much appreciate timely attention and response to suddenly-needed battery replacement, fortunately still under warranty (at least partially). Check-in Much appreciate timely attention and response to suddenly-needed battery replacement, fortunately still under warranty (at least partially). Check-in and job performance flowed smoothly as usual. More

I had a great experience with Sunnyside this past weekend. I was looking to trade in my RAV4 I had bought from them 3 years ago and lease a new car. I was impressed by Kelsey O'Dee and the rest of th weekend. I was looking to trade in my RAV4 I had bought from them 3 years ago and lease a new car. I was impressed by Kelsey O'Dee and the rest of the team in answering my questions, addressing my concerns and ultimately leaving me satisfied with the service I received. I was able to get a great deal on my trade in and the lease. Thank you very much for making the process simple, straightforward and enjoyable. I will for sure be a return customer in the future. More

Pleasant, helpful, knowledgeable, informative. Remon provided me all the information I requested. He explained the features of the vehicles and the Costco pricing plan. I felt informed but not pres Remon provided me all the information I requested. He explained the features of the vehicles and the Costco pricing plan. I felt informed but not pressured enough to feel stressed. Would send family and friends to him. At first I was also pleased with Brian. Then it came to the extended warranty. Brian did not explain to me that I could take up to 30 days to think about this, and with an approx $2000 price tag I needed time. I felt pressured and what started off as a pleasant experience went downhill rapidly. Would have appreciated it if he had informed me that I could take a little time then I could have left feeling happier. More

Great experience. Painless. Was a pleasure doing business here. Staff went above and beyond for me. Looking forward to working with this dealership again down the road. here. Staff went above and beyond for me. Looking forward to working with this dealership again down the road. More

Good Service at a Fair Price I have been using the service center for five years for my Toyota RAV4. Consistently good service at a fair price. I have to travel a little bit I have been using the service center for five years for my Toyota RAV4. Consistently good service at a fair price. I have to travel a little bit from Bay Village, but I think the service is worth the extra distance. More

Thanks again, Sunnyside! Just bought my fifth car from Sunnyside and this time I had the pleasure of working with Kelly Butler. She’s the kind of salesperson you hope for when Just bought my fifth car from Sunnyside and this time I had the pleasure of working with Kelly Butler. She’s the kind of salesperson you hope for when you walk into a showroom: knowledgeable, friendly, professional and willing to give you all the time you need to make sure you drive away in the right car. Just what we’ve come to expect from the excellent support we always get from Sunnyside’s sales, service and financing folks. More

This was by far the most professional and pleasant car buying experience I've ever had. I was in and out in less than 3 hours. You guys treated me with respect and took great care of my family well I was buying experience I've ever had. I was in and out in less than 3 hours. You guys treated me with respect and took great care of my family well I was purchasing my vehicle. That's where the first class treatment was second to none! More

excellent job in completing work on time and pointing out upcoming areas for replacement to allow for budgeting these costs. hope you have a good day upcoming areas for replacement to allow for budgeting these costs. hope you have a good day More

Staff was very kind. Got me in and out quickly !! Super job. Efficient! I was sitting in the waiting area they came and personally got Me from my area. Explained the service that was done on my car!!! S job. Efficient! I was sitting in the waiting area they came and personally got Me from my area. Explained the service that was done on my car!!! Super More