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Westside Toyota

North Olmsted, OH

4.6
3,435 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,435 reviews

December 17, 2024

Westside Toyota is great. They communicate every step of the way with their customers. I would recommend them to anyone. More

by Lotus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selena
Dec 17, 2024 -

Westside Toyota responded

Thank you for recommending Westside Toyota! We're delighted to hear that our communication made your experience a positive one. We appreciate your support and look forward to serving you again in the future!

December 13, 2024

Honest and have Integrity. Thanks for the great buying experience and arranging financing. . Love my Toyota. More

by diesel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Swetland, Remon Abusada, Al Phillips, Alex Maropakis, Maria Berardi, Matthew Blaha, Michael Ponton
Dec 16, 2024 -

Westside Toyota responded

We're delighted to hear you had a positive buying experience and are loving your Toyota! The Westside Toyota team is always here to help with honesty and integrity. Enjoy the ride!

December 12, 2024

Westside Toyota, Julie and it's other employees were very professional, efficient, effective, they listened to my concerns, very cooperative in what I wanted done for my car. I think everyone else should g More

by bwsokol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joni
Dec 12, 2024 -

Westside Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that Julie and our team at Westside Toyota provided such a professional and efficient experience. We appreciate your recommendation, and we're here whenever you need us!

December 12, 2024

I’ve been very pleased with Service department - friendliness, ease of scheduling service appointments and standard maintenance More

by marion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javien. service department
Dec 12, 2024 -

Westside Toyota responded

Marion, we're delighted to hear that our Service department at Westside Toyota has met your expectations with their friendliness and efficiency. Thank you for sharing your experience!

November 26, 2024

I keep coming back because they are friendly and they inspire confidence in the work they did More

by Mikeneohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joni
Nov 27, 2024 -

Westside Toyota responded

Mikeneohio, thank you for being a loyal Westside Toyota customer! This feedback made our day!

November 19, 2024

Right on time. Work done right.kind of like what should happen… and it does! More

by davidmastlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
Nov 19, 2024 -

Westside Toyota responded

Thanks for trusting Westside Toyota with your vehicle's maintenance and repairs. Safe travels until next time!

November 12, 2024

We wanted to thank Joni the service advisor and the two technicians Tony P. and Anthony R. For the excellent work on our 2012 Corolla. They were very professional and helped use make the best decisions to More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joni, Tony P. and Anthony R.
Nov 12, 2024 -

Westside Toyota responded

Tim, we're delighted to hear that Joni and the team at Westside Toyota provided excellent service for your Corolla. Thank you for acknowledging their professionalism!

November 11, 2024

Hanna Sell is an incredible salesperson! She did a great deal of research for us and was very patient in the questions we asked about a new vehicle. She did a superb job of contacting and More

by Craig Phillips
Recommend Dealer
Yes
Employees Worked With
Hanna Sell
Nov 11, 2024 -

Westside Toyota responded

Craig, we're delighted to hear that Hanna provided such excellent service at Westside Toyota! Thank you for recommending her and sharing your positive experience. We look forward to assisting you again in the future!

September 27, 2024

B.S on good reviews my car sat for a while towed in. First fix 30$ trickle charge , did diagnostics came back with need to replace with hybrid battery. 6-8 thousand. They said they would give me $400.00 More

by Bob
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Baker
Oct 03, 2024 -

Westside Toyota responded

Bob, I'm really sorry to hear about your experience. We strive for fair and transparent service, so it's concerning to read this feedback. If you're open to discussing further or need any assistance, please reach out directly. Thank you, Kendyl Frye - Customer Relations Manager - (440) 686-1381 - kfrye@fivestaronline.net

September 26, 2024

Excellent care and kept me informed of progress of service. Competed word in one day More

by Luperudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Sep 27, 2024 -

Westside Toyota responded

We are so happy to hear that Westside Toyota has provided you with top-notch care! Thank you for having confidence in us!

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