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Westside Toyota

North Olmsted, OH

4.7
3,483 Reviews

27000 Lorain Rd

North Olmsted, OH

44070

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Showing 3,483 reviews

October 31, 2025

Great service at Westside Toyota. Very accommodating with fast and friendly service. The staff is great… More

by BW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson, Renea Tritt
Oct 31, 2025 -

Westside Toyota responded

Thank you for choosing Westside Toyota and for sharing your kind words about our team! See you next time!

October 24, 2025

Kenric was my service advisor and did a great job. Explained everything clearly, informed me what was going to be done and when it would be done. Excellent!! More

by billschmitt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenric
Oct 27, 2025 -

Westside Toyota responded

Thank you for sharing your kind words about Kenric! We’re glad to hear you're satisfied with our service. We’ll pass your feedback along to him. See you next time, Bill! - The Westside Toyota Team

October 24, 2025

We have bought two cars from this dealership and have been happy with both the service and our cars. The agents have been very helpful in helping us understand paperwork when purchasing a vehicle and the More

by jessjanaitis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenric Allgood
Oct 27, 2025 -

Westside Toyota responded

Thank you for your repeat business and for sharing your positive experience with our team! We are so grateful for your support and look forward to seeing you again at Westside Toyota.

October 22, 2025

Westside Toyota is a very good place to buy cars and service particularly the service crew and the service manager and the mechanics I highly recommend this place cuz I just bought tires from there and More

by Djmart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Hogrefe
Oct 23, 2025 -

Westside Toyota responded

We're delighted to hear you had a positive experience with our team, especially our service crew. Thank you for choosing Westside Toyota – enjoy your new tires!

October 22, 2025

It was a good experience. Carlos was very friendly, not pushy. Just very helpful. I was afraid to go to a dealership because I know how pushy salesman could be, but he was not More

by marcyplymesser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Pina
Oct 23, 2025 -

Westside Toyota responded

Marcy, thank you for sharing your positive experience with Carlos and our team! We hope you will consider Westside Toyota for your future automotive needs!

October 17, 2025

My service advisor, Joni, was exceptional. She explained everything to me before and after the service. Very professional. I can't rate the service itself, because I can't confirm what actual More

by Trish
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joni Cabell
Oct 20, 2025 -

Westside Toyota responded

Trish, we’re glad to hear Joni provided such professional and detailed service. We’ll be sure to share your feedback with her and the team. Thank you for choosing Westside Toyota!

October 07, 2025

Easy to schedule. Wonderful staff. Great communicating. Coffee and water while you wait, nice room. More

by Renajean74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Oct 07, 2025 -

Westside Toyota responded

Thank you for reviewing Westside Toyota! It was so kind of you to share your experience, Rena.

October 07, 2025

I am extremely annoyed by the charge for using a credit card. It is making me re think using this facility More

by Vlasekdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
September 26, 2025

Nick Taylor the technician did a excellent job and Steve Grillo the advisor did a excellent job as well! More

by Nrshaw1049
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrianna Anderson
Sep 26, 2025 -

Nrshaw1049 responded

Nick and Steve did a excellent job on servicing my Tacoma and I am very happy!

Sep 29, 2025 -

Westside Toyota responded

Thank you for sharing your wonderful feedback! We’re glad Nick and Steve provided excellent service. We’ll see you next time at Westside Toyota Service Center!

September 12, 2025

I am thoroughly impressed with the service I received at West Side Toyota! The team was professional, efficient, and quick. They performed an oil change and tire rotation on my vehicle, and the work was don More

by Mustafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Grillo
Sep 15, 2025 -

Westside Toyota responded

Hi Mustafa - This is what we love to hear! Thank you for sharing your feedback with Westside Toyota. We wish you safe travels ahead!

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