1,434 Reviews of Westside Lexus - Service Center
Exceptional performance Josh was ready to initiate the work order for my vehicle's 10K mi service immediately. He was attentive to the needs of my vehicle and informative reg Josh was ready to initiate the work order for my vehicle's 10K mi service immediately. He was attentive to the needs of my vehicle and informative regarding my questions about additional work to the air conditioning system. I agreed to wait for the job to be done and found your dealership's waiting area welcoming and comfortable. The time passed quickly since I made use of the WiFi and cable TV news broadcast. I especially liked the update monitor that displayed my work order's status. Thank you for cleaning my car! I am still very happy with my car and will definitely return to Westside Lexus and Josh for my car's next service requirement. More
Efficient, welcoming, timely. I was greeted with a sign saying "welcome, my name" and everything had been prepared ahead of time so that my entire appointment - start to finish - t I was greeted with a sign saying "welcome, my name" and everything had been prepared ahead of time so that my entire appointment - start to finish - took less than 20 minutes. More
Very accommodating, punctual , met my needs I always gpfeel very special at your dealership. You give me good information p, offer loaner car, let me know up front what to expect. I always gpfeel very special at your dealership. You give me good information p, offer loaner car, let me know up front what to expect. More
Always great! Can't beat this place! Great people, great service! You will not be disappointed. Buy and service your vehicle there and enjoy the best customer servi Can't beat this place! Great people, great service! You will not be disappointed. Buy and service your vehicle there and enjoy the best customer service in Texas! More
Oil Change Friendly and courteous. Excellent service. Even though this was a free oil change, I was treated with the same diligence as a paying customer. Fred Friendly and courteous. Excellent service. Even though this was a free oil change, I was treated with the same diligence as a paying customer. Fred has always been courteous and attentive to my concerns. More
Fast, convenient and dependable service! As always, your service was so fast and convenient, I did not have to try to rearrange my schedule for necessary car maintenance. That's one reason I As always, your service was so fast and convenient, I did not have to try to rearrange my schedule for necessary car maintenance. That's one reason I love Westside Lexus. More
Unplanned service for GS350 Service advisor and service manager exceeded expectations addressing my unplanned repair. They volunteered to contact Lexus on my behalf to help cove Service advisor and service manager exceeded expectations addressing my unplanned repair. They volunteered to contact Lexus on my behalf to help cover costs associated with parts and labor. They also provided a loaner car with essentially no advance warning. More
Satisfied customer Service was complete and on time. As usual Andrew Tran was very helpful in a professional way. A pleasant experience. I know that I can rely on Andr Service was complete and on time. As usual Andrew Tran was very helpful in a professional way. A pleasant experience. I know that I can rely on Andrew and the Westside Lexus staff to keep my LS460 in good condition. Thank you Andrew. More
Outstanding Service Service was complete and on time. As usual Scott Bissonett was very helpful Overall, a pleasant experience. I know that I can rely on Scott and the Service was complete and on time. As usual Scott Bissonett was very helpful Overall, a pleasant experience. I know that I can rely on Scott and the Westside Lexus staff to keep my ES350 in top notch condition. More
Best service with a luxury vehicle Our family has been going to Westside Lexus for 10-15+years and utilized both the sales and service side. Our service consultant, Jacob Hershman, is h Our family has been going to Westside Lexus for 10-15+years and utilized both the sales and service side. Our service consultant, Jacob Hershman, is hands down the best we have ever had the pleasure of working with. We have owned many other luxury vehicles in the past but will never go back, because their service doesn't compare to what we get at Westside Lexus. Jacob is so pleasant, knowledgeable, trustworthy and reliable; he's truly a gem! Thank you! More