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Westside Lexus - Service Center

Houston, TX

4.7
1,434 Reviews

1,434 Reviews of Westside Lexus - Service Center

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July 12, 2016

Exceptional performance Josh was ready to initiate the work order for my vehicle's 10K mi service immediately. He was attentive to the needs of my vehicle and informative reg More

by THPrichard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
July 12, 2016

Efficient, welcoming, timely. I was greeted with a sign saying "welcome, my name" and everything had been prepared ahead of time so that my entire appointment - start to finish - t More

by landrews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Harvey
July 12, 2016

Very accommodating, punctual , met my needs I always gpfeel very special at your dealership. You give me good information p, offer loaner car, let me know up front what to expect. More

by Carolyn74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2016

Always great! Can't beat this place! Great people, great service! You will not be disappointed. Buy and service your vehicle there and enjoy the best customer servi More

by Hogfan1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2016

Oil Change Friendly and courteous. Excellent service. Even though this was a free oil change, I was treated with the same diligence as a paying customer. Fred More

by rachel7558
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2016

Fast, convenient and dependable service! As always, your service was so fast and convenient, I did not have to try to rearrange my schedule for necessary car maintenance. That's one reason I More

by lexuslover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chong Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Tran
July 12, 2016

Unplanned service for GS350 Service advisor and service manager exceeded expectations addressing my unplanned repair. They volunteered to contact Lexus on my behalf to help cove More

by Frank Drebin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
July 10, 2016

Satisfied customer Service was complete and on time. As usual Andrew Tran was very helpful in a professional way. A pleasant experience. I know that I can rely on Andr More

by Mindy Nguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
July 08, 2016

Outstanding Service Service was complete and on time. As usual Scott Bissonett was very helpful Overall, a pleasant experience. I know that I can rely on Scott and the More

by LBB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2016

Best service with a luxury vehicle Our family has been going to Westside Lexus for 10-15+years and utilized both the sales and service side. Our service consultant, Jacob Hershman, is h More

by Happycathy320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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