Westside Lexus - Service Center

Service Chris was great, got my car in and out quickly. He is always responsive when I have a question! Will recommend Lexus to my friends. Chris was great, got my car in and out quickly. He is always responsive when I have a question! Will recommend Lexus to my friends. More

Extremely satisfied with Westside's Sales & Service Staff. Westside Lexus promptly responds to my needs. I have nothing but good things to say about the Westside staff. If you are thing about buying a new ca Westside Lexus promptly responds to my needs. I have nothing but good things to say about the Westside staff. If you are thing about buying a new car, ask for Merrell Middleton. Merrell will concisely explain your options. More

Chris Nemoto did a very good job Chris did a very good job explaining the service options. Overall good experience. Would use Lexus service again. Cherished the loaner car ready an Chris did a very good job explaining the service options. Overall good experience. Would use Lexus service again. Cherished the loaner car ready and available right away. More

70K service and brakes I had a 70k mile service performed and my front brakes wee discovered yo be in need of new pads and rotors surfaced. As I was waiting for the 70K ser I had a 70k mile service performed and my front brakes wee discovered yo be in need of new pads and rotors surfaced. As I was waiting for the 70K serrvice and the brakes would take longer, Jacb provided me with a loaner car to use for the day. Brakes were finished by 2:45 ( I took the care in at 8:45). I was pleased with the service. More

45K Service for my Lexus 450H Westside Lexus and my Service Consultant Josh Guerra did an outstanding job. Kept me informed of the service and when completed. First Class service Westside Lexus and my Service Consultant Josh Guerra did an outstanding job. Kept me informed of the service and when completed. First Class service Mike Wood More

Extremely satisfied with service provided and my service rep The problem with my car was handled in a very prompt manner. My Service rep (Charles Perkins) was extremely helpful in not only getting the problem w The problem with my car was handled in a very prompt manner. My Service rep (Charles Perkins) was extremely helpful in not only getting the problem with my car handled in an expeditious manner, but he was also very helpful in getting me a ride to the service center to pick up my car since I had to have it towed in for repair. [I was very stressed as to what was going on with my car as well as trying to determine how I was going to get there to pick up my car since everyone I knew was already at work.) He also promptly followed up with status updates while my car was being serviced. I was extremely pleased to learn from Mr. Perkins that my car battery was still within its warranty--by one day, which I did not know! I highly value honesty! More

Great service Chris Nemota gets me in and out quickly and takes the time to explain repairs needed. He's always a pleasure to work with. Thanks Chris Nemota gets me in and out quickly and takes the time to explain repairs needed. He's always a pleasure to work with. Thanks More

Great Service The reason I don't shop around and only buy new cars at Westside Lexus relates to the quality of their service after the sale. The reason I don't shop around and only buy new cars at Westside Lexus relates to the quality of their service after the sale. More

Regular 20,000 mile Service. Scott Bissonett did a great job, as usual! Went in for 20,000 mile service and it was done promptly and correctly. Had a minor question and Scott wa Scott Bissonett did a great job, as usual! Went in for 20,000 mile service and it was done promptly and correctly. Had a minor question and Scott was able to answer it for me. More

Perfect customer service The service continues to outperform expectations. Laura Brown is wonderful to work with and the whole staff makes the experience as comfortable and e The service continues to outperform expectations. Laura Brown is wonderful to work with and the whole staff makes the experience as comfortable and easy as possible. More