Westside Lexus - Service Center

Josh is a professional service advisor. Josh is full of car mechanical and performance experience. He treats this client in a friendly manner with clear explanations on the required cost and Josh is full of car mechanical and performance experience. He treats this client in a friendly manner with clear explanations on the required cost and work hours. He has always completed his job within his estimated time frame. More

My Openion of last few visits. New facility was fantastic except that it lacks the waiting area for the customers waiting to see their sales advisors: Also there was no good refresh New facility was fantastic except that it lacks the waiting area for the customers waiting to see their sales advisors: Also there was no good refreshments for customers. More

Tire issue I purchased my Michelin tires from Discount Tires. Car pulled to the right and Discount doesn’t do alignments. Went to Michelin 3 times for an alignme I purchased my Michelin tires from Discount Tires. Car pulled to the right and Discount doesn’t do alignments. Went to Michelin 3 times for an alignment still same problem. Finally took it to Lexus and Jacob and the tire specialists figured out I had “directional” tires and Discount put it on the wrong way. Jacob was very polite and kept me updated as I waited for it to get fixed. Kudos for them to take the time to get it right. More

sales are so honest and knowledgeable Christian Davidson is so wonderful , knowledgeable, considerate , warm hearted , never give up and honest, if not him, I would not lease the car in th Christian Davidson is so wonderful , knowledgeable, considerate , warm hearted , never give up and honest, if not him, I would not lease the car in this store , : More

The servicing work of my 2008 RX350 on 10/24/2018 I brought my old 2008 RX350 to Westside Lexus for fixing the yellow warning light of low tire pressure. Their service team conducted a precise problem I brought my old 2008 RX350 to Westside Lexus for fixing the yellow warning light of low tire pressure. Their service team conducted a precise problematic diagnosis and completed the fixing within 45 minutes as per their estimated schedule. More

Customer service very professional Chase is the best, always goes the extra mile to provide quality service, he has never allowed me to leave without making sure the services I needed w Chase is the best, always goes the extra mile to provide quality service, he has never allowed me to leave without making sure the services I needed was provided More

Great As Always Easy to schedule. Service was performed quickly and with no issues. Been seeing Josh for years and he has always done a great job. Highly recommend. Easy to schedule. Service was performed quickly and with no issues. Been seeing Josh for years and he has always done a great job. Highly recommend. More

15000 check up Service rep was very attentive and prompt. The office was clean and comfortable. A loaner car was offered. My car was clean when service was complete Service rep was very attentive and prompt. The office was clean and comfortable. A loaner car was offered. My car was clean when service was completed. More

ThE experience was excellent. The service work was excellent. You came and picked my vehicle and left your vehicle at my home saving me a trip to your dealership, which was outsta The service work was excellent. You came and picked my vehicle and left your vehicle at my home saving me a trip to your dealership, which was outstanding. More

Seamless Chase was very helpful through the process and handled the repair pretty well. Everything kept moving without having to check on it. Chase only called Chase was very helpful through the process and handled the repair pretty well. Everything kept moving without having to check on it. Chase only called me when necessary and kept me updated through the processs More