Westside Lexus - Service Center

Always excellent I had two tires blow out at once (scary!) and after calling AAA I called Westside Lexus for an emergency appointment. They helped me right away and g I had two tires blow out at once (scary!) and after calling AAA I called Westside Lexus for an emergency appointment. They helped me right away and got me back out on the road the same day. More

I like the way they treat customers. Jeffrey Byers is always helpful ...well the whole staff is courteous and helpful. Not a bad place to visit if you have to have a car serviced. Jeffrey Byers is always helpful ...well the whole staff is courteous and helpful. Not a bad place to visit if you have to have a car serviced. More

Found a problem, provided a loaner, repair done as promised Best service I have ever received from a dealership. Always ready, waiting room comfy & clean, loaner car was same year and model as my own. Repair Best service I have ever received from a dealership. Always ready, waiting room comfy & clean, loaner car was same year and model as my own. Repair unexpected but loaner was provided and repair completed as promised. Great! Thanks to Chase Clements. More

changed my battery I highly recommend Mr. Andrew Tran as an excellent service consultant! He is very knowledge and kindly. He answers and explains all my questions cle I highly recommend Mr. Andrew Tran as an excellent service consultant! He is very knowledge and kindly. He answers and explains all my questions clearly! More

Schduled Service I love that I can look at a screen to track my cars progress, and that they give clear and precise expectations for time, and what will be done . I love that I can look at a screen to track my cars progress, and that they give clear and precise expectations for time, and what will be done . More

Regular service visit Andrew Nagler is an excellent service rep for Westide Lexus. He has been my rep for some time and is familiar with both my Lexus cars. He is experie Andrew Nagler is an excellent service rep for Westide Lexus. He has been my rep for some time and is familiar with both my Lexus cars. He is experienced and knowledgeable and easily answered all my questions. More

As always great service. I contacted Lexus and requested to bring my car in for a recall repair, oil change and new inspection sticker. Billy promptly set me up with an appo I contacted Lexus and requested to bring my car in for a recall repair, oil change and new inspection sticker. Billy promptly set me up with an appointment. Two days later took the car in and as always Dave (Haas) checked me in, got me a loaner and had me back on the road with a freshly cup of coffee in less than 15 minutes. A few hours later they call me to pick up my car. When I arrived, the service desk staff had my invoice and comprehensive inspection report ready to go. I paid my bill and walked out to my sparkling clean car with a full gas tank. Now how's that for service and it was a holiday weekend to boot. Outstanding service guys! Sincerely, Tracey L. Tinnermon More

30K check-up Very speedy check-in and check-out at time of pick up. Very courteous and professional staff. Always glad to get my car back all shiny and clean, too! Very speedy check-in and check-out at time of pick up. Very courteous and professional staff. Always glad to get my car back all shiny and clean, too! More

excellent Excellent service. They had a spare car that I used for foing to my work. My daughter left her cell and they call us to give it back. Excellent service. They had a spare car that I used for foing to my work. My daughter left her cell and they call us to give it back. More

the repair on the rear door I have never had any problems with Lexus Westside repair work. Exceptional quality workmanship. Completed the work in less time than originally quoted I have never had any problems with Lexus Westside repair work. Exceptional quality workmanship. Completed the work in less time than originally quoted. I would use again with out hesitation. More