Westside Lexus - Service Center

Routine Service Very professional Service Department. The pick up and delivery process is outstanding. Charles was excellent . He discovered a bad strut and repla Very professional Service Department. The pick up and delivery process is outstanding. Charles was excellent . He discovered a bad strut and replaced it immediately. Saved me money down the road. More

Excellent Service Each time I call and Dave is out of the office, he is always prompt to call back to take my order. He also keeps me informed of the progress, and ask Each time I call and Dave is out of the office, he is always prompt to call back to take my order. He also keeps me informed of the progress, and ask if I have any other concerns before the vehicle is finalized. He treats us like family, but we are not related in any way. More

Excellent Service! Laura is very professional and the service is great! It was very easy to get an appointment online and a loaner car was waiting for me when I arrived Laura is very professional and the service is great! It was very easy to get an appointment online and a loaner car was waiting for me when I arrived. The car was ready when promised. More

5000 mi. Service My visit was routine 5000 mile check plus a minor trunk latch issue. All was done correctly and quickly. I will be back for the 10,0000 mile check up. My visit was routine 5000 mile check plus a minor trunk latch issue. All was done correctly and quickly. I will be back for the 10,0000 mile check up. More

Great customer service! Great sales experience with Chong Lee, and Chase Clements was very helpful when I came to the dealership for my first service. Wonderful customer serv Great sales experience with Chong Lee, and Chase Clements was very helpful when I came to the dealership for my first service. Wonderful customer service! More

Extremely satisfied Very friendly and honest evaluation and recommendation very satisfied with the service. Will come back again and all the staff were very friendly an Very friendly and honest evaluation and recommendation very satisfied with the service. Will come back again and all the staff were very friendly and knowledgeable More

Good service As always they treated me great . Though they did not detect the one of the problems I reported exactly they did take care of it when I returned. I so As always they treated me great . Though they did not detect the one of the problems I reported exactly they did take care of it when I returned. I sold my s63 Mercedes about a year ago and never looked back. It was a great car to drive but nowhere the reliability or customer service that Lexus has. More

body work You fixed my damage to the front end in just four working days. I was told it would take 7-10 days. Needless to say, I was pleasantly surprised! You fixed my damage to the front end in just four working days. I was told it would take 7-10 days. Needless to say, I was pleasantly surprised! More

Always excellent I had two tires blow out at once (scary!) and after calling AAA I called Westside Lexus for an emergency appointment. They helped me right away and g I had two tires blow out at once (scary!) and after calling AAA I called Westside Lexus for an emergency appointment. They helped me right away and got me back out on the road the same day. More

I like the way they treat customers. Jeffrey Byers is always helpful ...well the whole staff is courteous and helpful. Not a bad place to visit if you have to have a car serviced. Jeffrey Byers is always helpful ...well the whole staff is courteous and helpful. Not a bad place to visit if you have to have a car serviced. More