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Westside Lexus - Service Center

Houston, TX

4.7
1,435 Reviews

1,435 Reviews of Westside Lexus - Service Center

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February 01, 2025

The attention of Ms. Chong Lee and Mr. Wilber Escobar was very professional; the entire tam at this dealership takes care and gives a 100% of their knowledge to provide More

by FELIX J MEDINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chong Lee
January 15, 2025

I have Lexus RX350h for 20,000 miles service and waited for less than 1 hour . More

by rong.dong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Westside Lexus responded

We're glad our team could get you back on the road in a timely manner! Thank you for the 5-star review of Westside Lexus.

January 14, 2025

Daniel was great and very attentive. He answered all of my questions and got me out as quick as he could. More

by Xoxo6516
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Westside Lexus responded

We're delighted to hear that Daniel provided attentive service and made your experience at Westside Lexus a smooth one. Thank you for sharing this positive feedback!

January 10, 2025

Daniel did a great job with my walk in service date on Tuesday, I felt in the loop the entire time. More

by Doug.mullendore
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

Westside Lexus responded

We love to see great reviews. Thank you from all of us at Westside Lexus!

January 10, 2025

Daniel's exceptional service at the Lexus dealership exemplifies the highest standards of customer care and automotive expertise. His approach to servicing my Lexus RX350 was both thorough and informati More

by BKim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jan 13, 2025 -

Westside Lexus responded

Thank you for sharing such a glowing review of your experience at Westside Lexus! We're delighted to hear that Daniel's exceptional service and expertise made a positive impact on your visit. Your continued loyalty means the world to us, and we look forward to serving you again in the future!

January 06, 2025

Daniel has always offered the highest level of customer service. I appreciate that I he has never kept me waiting, yet he takes time with his clients to make sure all questions are answered. More

by dennyweeks1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Westside Lexus responded

We're delighted to hear that Daniel consistently provides top-notch service at Westside Lexus. It's great knowing he values your time while ensuring all your questions are addressed. Thank you for sharing this feedback!

January 06, 2025

Thank you very much for your service. He is very serious every time. See you next time More

by Meiyupan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Westside Lexus responded

Thanks for the awesome review of Westside Lexus!

December 28, 2024

Excellent service on every visit by Daniel. I enjoy coming back to westside lexus for my vehicle servicing More

by Ahfazahmed85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Westside Lexus responded

We're delighted to hear that Daniel consistently provides excellent service during your visits at Westside Lexus. Thank you for choosing us for your vehicle servicing needs!

December 15, 2024

Daniel Kang is an exceptional professional, and my experience with him and Westside Lexus has been nothing short of five stars. More

by Kartik Dixit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2024 -

Westside Lexus responded

Kartik, we're delighted to hear that Daniel provided you with a five-star experience at Westside Lexus. Thank you for sharing your feedback!

December 12, 2024

A luxurious and stress free experience everytime. I don't mind spending money with these people. More

by Karenimala2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Westside Lexus responded

We are always happy to help you out! Thanks for your continued support of Westside Lexus!

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