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Westside Lexus
Houston, TX
6,691 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,691 reviews
October 23, 2024
Joey is exceptional, listens well, explains thoroughly— from ordering to delivery—& takes my questions anytime. from ordering to delivery—& takes my questions anytime. More
by rhenckel1
Verified CustomerEmployees Worked With
October 23, 2024
Jeffrey Byers and his Assistant Marlene Das Chagas went above and beyond to make by experience amazing! I highly recommend this team. They truly are a great asset to West Side Lexus. above and beyond to make by experience amazing! I highly recommend this team. They truly are a great asset to West Side Lexus. More
by BOSS10WOMAN
October 22, 2024
Jeffery Byers and his Assistant Marlene Das Chagas definitely provide a First Class Experience from start to finish. I highly recommend them. definitely provide a First Class Experience from start to finish. I highly recommend them. More
by BOSS10WOMAN
Employees Worked With
Other Employees :
Marlene Das Chagas. Definitely 5 stars!
October 22, 2024
Great Experience. Alex has always been extremly helpful and professional seamless experience to purchase a new car. think our 7 or 8th transaction from Westside. Alex has always been extremly helpful and professional seamless experience to purchase a new car. think our 7 or 8th transaction from Westside. More
by JDINKIN
October 22, 2024
David is very knowledgable and made us feel comfortable about our 4th car purchase From Westside. about our 4th car purchase From Westside. More
by LBELLATTI
Employees Worked With
October 21, 2024
Beautiful dealership! The car internet’s pricing seems fair compared to other dealers. Not happy about added cost for window tint since I feel it’s a personal preference The car internet’s pricing seems fair compared to other dealers. Not happy about added cost for window tint since I feel it’s a personal preference. Good trade in value. Jim was courteous and professional with kindness. Overall experience was seamless. More
by OLGA.FODOR
Employees Worked With
October 20, 2024
Overall good experience. Appreciated the prompt follow up when I had inquires. Looking forward to to seeing how they do on the service side as that will be critical to mainta Appreciated the prompt follow up when I had inquires. Looking forward to to seeing how they do on the service side as that will be critical to maintaining my long term business for future purchases. More
by MW
Employees Worked With
October 20, 2024
Brooke was calm, professional, relatable, and genuine. She was not condescending and did not pressure us. Her knowledge and technical expertise put me at ease. She was not condescending and did not pressure us. Her knowledge and technical expertise put me at ease. More
by M.SAGE
October 20, 2024
service is terrific very well done staff is always very helpful timing and wait time was good as well helpful timing and wait time was good as well More
by JDINKIN
Employees Worked With
October 18, 2024
Friendly and pleasant staff from sales to business office! Shout out to Shannon with sales and Judy who made signing fun. office! Shout out to Shannon with sales and Judy who made signing fun. More
by debbie.hughes9
