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Westside Lexus
Houston, TX
6,848 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,848 reviews
January 01, 2025
Everyone was kind and knowledgeable. We weee quickly greeted and had a sales rep to us quickly. Clean facilities. We weee quickly greeted and had a sales rep to us quickly. Clean facilities. More
by rachel.lagaly
Verified Customer
January 01, 2025
Communicates well, responsive. Service always timely. All personnel very professional and friendly. Use of loaner cars very helpful. Service always timely. All personnel very professional and friendly. Use of loaner cars very helpful. More
by BREWERJM
December 31, 2024
I've purchased one and leased 3 vehicles from Westside Lexus and I find them to be very upfront and honest in customer interactions. No game playing and no pressure sales. Lexus and I find them to be very upfront and honest in customer interactions. No game playing and no pressure sales. More
by DJGRIMM
December 31, 2024
Merrell was absolutely amazing! Arood was wonderful is showing me all the accessories with my new car. JT was the sweetest financial guy I have ever met. I can’t say enough wonderfu Arood was wonderful is showing me all the accessories with my new car. JT was the sweetest financial guy I have ever met. I can’t say enough wonderful things about Merrell from taking my phone call with my initial contact with the dealership. He went above and beyond before I showed up. I was at another dealership and his kindness had me leaving to go to Westside Lexus. Thank you for being so awesome. More
by carrieann555
December 31, 2024
Tim Gallagher shows true professionalism. Explained every detail of the sale process likewise the after sale introduction to my new 2025 350 RX Hybrid. Won't hesitate to pass a good word to Explained every detail of the sale process likewise the after sale introduction to my new 2025 350 RX Hybrid. Won't hesitate to pass a good word to my friends. Kudos to Sterling of Finance. More
by jonazcoz
December 29, 2024
Awesome explanation. Salespeople are awesome. Had a great smooth experience. Would recommend anyone to Westside Lexus. Salespeople are awesome. Had a great smooth experience. Would recommend anyone to Westside Lexus. More
by boomlift
December 28, 2024
Shawn An was my salesman and thank him so much. He was really professional, knowledgeable, patient and thorough throughout the entire buying process. He not only helped us to purchase the new car a He was really professional, knowledgeable, patient and thorough throughout the entire buying process. He not only helped us to purchase the new car and to sell the old car at same time. I’m very satisfied and highly recommend Shawn An and Westside Dealership to everyone. More
by tracy
Employees Worked With
December 28, 2024
Awesome service. . Seems to make everything personable. Shows concern with determination to satisfy the customers needs . . Seems to make everything personable. Shows concern with determination to satisfy the customers needs . More
by JUANRBNSN
Employees Worked With
December 28, 2024
Very commendable and helpful! We bought the car there this time because are helpful Jim was when we bought our first car from him ! We told Jim what we were looking for and he kep We bought the car there this time because are helpful Jim was when we bought our first car from him ! We told Jim what we were looking for and he kept in contact with us till he found exactly what we wanted ! More
by jusdoc
Employees Worked With
