Westside Lexus | Page 687

The Westside Lexus service center and staff the staff are always a pleasure to work with. Great service and prompt with notifying me of status. always a pleasure to work with. Great service and prompt with notifying me of status. More

I drive from Austin to Houston for service because the dealership gives me two years free maintenance. It's the reason I've bought my last two cars in Houston. The friendliness and service is evident from dealership gives me two years free maintenance. It's the reason I've bought my last two cars in Houston. The friendliness and service is evident from the first person who greets you on the drive and escorts you to your service rep. One of the other reps even noticed I was waiting for a while in the office and immediately started paging my rep. My rep went to great lengths to secure a loaner for me and the maintenance and minor repair was handled quickly and efficiently. So my 20000 mile maintenance cost me only $39.75 for the state inspection and I was treated like an honored guest. More

This was my 3rd visit to dealership ( separate issues) This was my 3rd visit to dealership ( separate issues) and all 3 times I was very pleased with Brady Lamar knowledge, sincerity. Length of time wa This was my 3rd visit to dealership ( separate issues) and all 3 times I was very pleased with Brady Lamar knowledge, sincerity. Length of time was great. I will defiantly come back and will recommend to others. More

Always have a good experience at the Service Dept. at Lexus. You are met on the driveway, walked to your service advisor, who is usually immediately available. Jeremy (and his predecessors) will keep m Lexus. You are met on the driveway, walked to your service advisor, who is usually immediately available. Jeremy (and his predecessors) will keep me updated on progress. They always run my car through the car wash too, a nice perk! More

Ita always a pleasure to work with Josh Guerra because he is courteous, efficient and thorough. I have never had any problems wit service or repairs that Josh oversaw. Stan Jones is courteous, efficient and thorough. I have never had any problems wit service or repairs that Josh oversaw. Stan Jones More

Mr. Homer (sales man) sent me an e-mail everyday and try to find better car and better deal for me. and when I visit the dealer, he was so nice and make me feel comfortable. to find better car and better deal for me. and when I visit the dealer, he was so nice and make me feel comfortable. More

I had brought my car back to get my tire change and they got me in immediately and at the same time fixed my AC. I was very happy with the service. I live in Sugarland and there is dealership rt next to m got me in immediately and at the same time fixed my AC. I was very happy with the service. I live in Sugarland and there is dealership rt next to my house but choose to drive farther for service p because the dealership was friendly, service was excellent, and knowledgeable staff with all my question about my car. More

Very helpful, creative, and prompt. Sales and service are first class. Everyone is very helpful and knowledgeable about the Lexus brand. the service work is always prompt and convenient. first class. Everyone is very helpful and knowledgeable about the Lexus brand. the service work is always prompt and convenient. More

The service department is awesome. Andrew Nagler goes above and beyond what a customer expects when taking their car in for service. A big thanks to Andrew and the people in the back that makes it all ha above and beyond what a customer expects when taking their car in for service. A big thanks to Andrew and the people in the back that makes it all happen. More

100% satisfied as usual!!! Great service. Great timing. No hassle. Everything was good from the appointment set up until my car was returned. They are the most friendly service department I have ever en No hassle. Everything was good from the appointment set up until my car was returned. They are the most friendly service department I have ever encountered. More