Westside Lexus

This was our 6 mos./5,000 mile check up for our new RX350. We have always owned Infinities, and been very pleased with t hem for over 25 years. This is our first Lexus, and we are so pleased with the RX350. We have always owned Infinities, and been very pleased with t hem for over 25 years. This is our first Lexus, and we are so pleased with the performance. We are more impressed by the Lexus service at Westside Lexus. It was like checking into a Four Season hotel. Hazel was most attentive , and always had time to answer any questions we had before the service appointment and at the time of pick up. An excellent experience. More

Great Service by my technician and Charles Perkins! Charles is a great service person he hears and make sure my comncerns are met! Thank You Charles is a great service person he hears and make sure my comncerns are met! Thank You More

Just great people to work with, always friendly, we had some major repairs on an ES 300 with 100,000 + miles Could not have been better and loved the loaner... Jack Kendall and Co hires the best in the bu some major repairs on an ES 300 with 100,000 + miles Could not have been better and loved the loaner... Jack Kendall and Co hires the best in the business! More

The service I recieved was excellent. I was in and ou within two hours. Everyone was very professional and friendly. As always going in for service is always a very pleasant experience within two hours. Everyone was very professional and friendly. As always going in for service is always a very pleasant experience More

Everything was great! I didn't catch the name of the man who greeted me, but I did notice that he remembered me when I returned my loaner car & picked up my car. I always feel like I am communicated to in who greeted me, but I did notice that he remembered me when I returned my loaner car & picked up my car. I always feel like I am communicated to in a thorough way in regards to what is going on with my car. More

$408 seems way high for replacing an oxygen sensor. But $408 seems way high for replacing an oxygen sensor. But the wait was short and the dealership has a very nice area to lounge in. $408 seems way high for replacing an oxygen sensor. But the wait was short and the dealership has a very nice area to lounge in. More

I've taken my car to other dealerships in Houston and by far Westside Lexus has the best customer service than any other. The service consultant is wonderful, she is elaborate with any work that has to be c far Westside Lexus has the best customer service than any other. The service consultant is wonderful, she is elaborate with any work that has to be completed on my car. Very pleased with the service. I am looking forward to taking my car there for as long as I own it. More

My definition of customer service: realizing the customer's needs and striving to meet these needs in a professional manner. Westside Lexus rates a 10+ on customer service. You guys are awesome an customer's needs and striving to meet these needs in a professional manner. Westside Lexus rates a 10+ on customer service. You guys are awesome and I thank you! More

I am a first time buyer and it was a great experience for me. I was working with Steve and Mike and they were awesome!! There was no pressure involved either. I ended up getting an IS 250 and I absolutely me. I was working with Steve and Mike and they were awesome!! There was no pressure involved either. I ended up getting an IS 250 and I absolutely love it!! Thanks so much, Westside Lexus! Ashley Cole (: More

Repaired Lexus RX 450H from damage due to accident. The folks at the Collision service are always first rate, very courteous to my wife and of high quality. Steve is terrific. Thank you for your quality pe folks at the Collision service are always first rate, very courteous to my wife and of high quality. Steve is terrific. Thank you for your quality personnel. I joked with Steve that lexus should have the coupons like at restaurants whereby you stamp them each time you visit and at the end of six get a discount on service. Unfortunately, we have been to the collison services a couple of times. The team is great! More