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Westside Lexus

Houston, TX

4.9
6,881 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,881 reviews

January 25, 2013

It was a pleasant experience buying my new GX from Louis Blackmon. I would recommend Louis to my friends and clients. I bought a Lexus because I have heard great things about their service department. More

by stgarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Louis Blackmon
January 19, 2013

I gave Doug the parameters of the vehicle I was looking for and he came through again for me. Doug took the time to answer my questions and talk about the pros and cons of this vehicle purchase. Lexus give More

by banderson13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
January 08, 2013

Steve Mckewen made the purchase of our new RX450h very easy and painless. He went out of his way to show us the vehicles available even though they were not all at the showroom premises. He had a thorough More

by engine07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve McKewen and Steve Davis
January 07, 2013

Jeffrey Byer was absolutely wonderful. I received a great car, a fair deal, and a great experience. Jeffrey gave outstanding service. My next car will come from Jeffrey. More

by greg.hill.58118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Byers
January 06, 2013

Took my LS460L in for Service. Service concierge set me up with Dave Haas. Dave was friendly, professional and took the time to understand my issues, explain the process and work with my extended warranty More

by redassaggie00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
December 30, 2012

Andres did an excellent job helping me selected my perfect car. Even when was indecisive about new or preowned, red or blue, he continued to be understanding,patient, and helped me make the best decis More

by Rdplewis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andres Compass
December 22, 2012

Scott worked us and got my daughter the exact car she wanted. The trade in value was excellent as well. Scott had to work on the deal for several weeks due to my schedule but was very patient and underst More

by Bsavage09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Steward
December 17, 2012

Jose was super great, punctual, and really knew what he was doing! We have a 2010 preowned, certified Lexus RX 350 that we bought about 1 1/2 years ago and the battery died. We didn't know until that day More

by susanquinn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose (technician) - Roadside Assistance
December 11, 2012

We had an excellent experience with Homer. He's very helpful, responsive and knowledgeable on the purchased car. He's very punctual and have the car ready on the day we pick up the car. More

by Grace Chen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
December 07, 2012

Complaint that I have is the sales person was running several directions and trying to handle multiple clients at one time. Parking at dealership on Saturdays are a nightmare. More

by gowen3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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