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Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Jeff was a pleasure to work with. He took his time to show me all the details with the car. At no time did I feel rushed or pressured. The passion for what he does and the steps he takes to ensure his show me all the details with the car. At no time did I feel rushed or pressured. The passion for what he does and the steps he takes to ensure his customers are happy were evident at all stages of the sales process. More
We were greeted right away and after determining what we were interested in, our salesman Shekhar, showed us the car/SUV for our review. Shekhar was very patient with all the questions asked and gave us th were interested in, our salesman Shekhar, showed us the car/SUV for our review. Shekhar was very patient with all the questions asked and gave us the needed time to make our final decision. We were walked through the process of purchase and when the car was ready for pickup, Shekhar gave detailed information on all the functions available. He is very outgoing and congenial. Thanks for a great experience. We would not hesitate to send friends and family to this dealership for a new vehicle. More
Great service. Been coming back for 12 years. And I've always trusted the work. Prices are a little high, but a lot of times. The loaner car is a lifesaver. I've always trusted the work. Prices are a little high, but a lot of times. The loaner car is a lifesaver. More
Shekkar was very nice and professional. He made it very easy for me to purchase a car. It was my first experience by myself and I felt as if he gave me a good deal. He also came in on his day off to deli easy for me to purchase a car. It was my first experience by myself and I felt as if he gave me a good deal. He also came in on his day off to deliver the car to me and then took the time to explain all the functions of the navigation system, Lexus enform, the radio well as how to operate the car. He explained the beginning maintenace program and when to bring the car back for its first checkup. I would truly hope that all the sales persons are as professional and friendly as he was. I am glad the Service Dept. got him for me. Jo Ann Smith More
Had tire damage on way to important business meeting, Scott provide loaner car while servicing flat and I was able to make my meeting on time. Scott provide loaner car while servicing flat and I was able to make my meeting on time. More
Very friendly and knowledegable people that we worked with. Both Derrick and Paul were very efficient adn conscious of our time. they were not pushy or overly aggressive. with. Both Derrick and Paul were very efficient adn conscious of our time. they were not pushy or overly aggressive. More
My sales professional answered all my questions, gave me a good deal and I am very happy with my new car! I also feel confident that if any issues come up there will be good follow up. I already had reason a good deal and I am very happy with my new car! I also feel confident that if any issues come up there will be good follow up. I already had reason to call the dealership with a question and had a good outcome. More
Steve Davis seemed to understand my situation and selected a variety of vehicles that precisely fit my description I'd supplied to him. Then he quoted me a price that allowed me to get straight to a selected a variety of vehicles that precisely fit my description I'd supplied to him. Then he quoted me a price that allowed me to get straight to a deal. Very easy! More
I have purchased other vehicles from Westside Lexus and Alex Winnicki and have been extremely please with the experience. Alex is a very knowledgeable professional who has respect for the customer and the Alex Winnicki and have been extremely please with the experience. Alex is a very knowledgeable professional who has respect for the customer and the customer's time. He is thorough and does what he says he will do when he says he will do it. I also delt with Mike Shafer who is also a highly competent professional. Mike was efficient in handling the closing documents while at the same time thoroughly explaining the necessary documents and options. Finally, my recent purchase was also prompted by the outstanding service experience with Westside Lexus in respect of our RX350. More
I have driven Lexus cars for the past 18 years and have purchased every one of them (or leased them) from Westside Lexus. Obviously the Lexus vehicles are an outstanding product, but the reason I use West purchased every one of them (or leased them) from Westside Lexus. Obviously the Lexus vehicles are an outstanding product, but the reason I use Westside Lexus is the service I receive from Mary Margaret. It is important to me to know that she is absolutely committed to making sure that my leasing, purchasing, and owenership experience is as good as it can possibly be. From helping me select the appropriate vehicle for my needs to getting the gate and garage door openers synched to the new car I know that Mary Margaret takes a personal interest in making sure that I am satisfied. The same comments would come from my wife, who also has driven Lexus cars for quite some time. More