Westside Lexus

Was able to schedule an appointment and get a loaner car so I could take care of personal business during the repair time. Westside Lexus is always accomodating to my schedule. so I could take care of personal business during the repair time. Westside Lexus is always accomodating to my schedule. More

Easy scheduling of srvice, prompt attention, service performed in estimated time, thorough explanation of work performed and follow up personal call. Thankk you Lexua team. performed in estimated time, thorough explanation of work performed and follow up personal call. Thankk you Lexua team. More

When I walked in Carl was friendly and helpful. He understood my requirements for a new car and we went for a test drive. He made the process fun and enjoyable, like buying a car from a trusted friend understood my requirements for a new car and we went for a test drive. He made the process fun and enjoyable, like buying a car from a trusted friend. More

I went to the dealership to look at what would be the best option. Clarence Keever was most helpful in showing me the possibilities . He spent a great deal of time educating me and showing me what was best option. Clarence Keever was most helpful in showing me the possibilities . He spent a great deal of time educating me and showing me what was available in their recently leased or loaner cars. After looking at many available options, with his help I was able to determine what I wanted and needed. I went home with a great car and now I have lots of studying to do to make use of the many exciting things at my fingertips. Clarence and others I did business with made this a very good experience. More

Thanks to Andrew N. (service consultant) and Eddie P. (service technician) for another great service experience at Westside Lexus. Brought my RX 350 in for routine maintenance and received my car lookin (service technician) for another great service experience at Westside Lexus. Brought my RX 350 in for routine maintenance and received my car looking and riding like new. Thanks, gentlemen. More

Scheduled routing maintenance along with a couple concerns. Items were addressed, explained options to me, and dealt with in a way I was very pleased with. They always go the extra mile and help me u concerns. Items were addressed, explained options to me, and dealt with in a way I was very pleased with. They always go the extra mile and help me understand the technicality of my issues which puts me at ease in making decisions. The service people are so pleasant from the minute I pull up till the time I drive away. Since I live in another city, the loaner is such a convenience for me since there are times that require 1-2 days. It is an awesome service process! More

Everything went well. They were on time and communicated everything to me. I appreciate that the car gets washed along with the servicing. Thank you! everything to me. I appreciate that the car gets washed along with the servicing. Thank you! More

Easy process. Alex was extremely efficient. Love the ES350 car!!!! Will recommend Alex and the dealership to future customers. Thanks for taking the time to "train" us on our new car at drive-out. ES350 car!!!! Will recommend Alex and the dealership to future customers. Thanks for taking the time to "train" us on our new car at drive-out. More

This is the second Lexus I have purchased through Jeffrey. He and Charli are a pleasure to work with. I lost my husband six months ago and Jeffrey made trading in my husband's car as easy as it could Jeffrey. He and Charli are a pleasure to work with. I lost my husband six months ago and Jeffrey made trading in my husband's car as easy as it could be. The car was ready for pick up the next day. Clean, filled with gas, and ready to drive. He even installed my car seats for me. I will purchase another car from him in the future. Thanks for everything. More

Employees are very friendly, knowledgeable, and treat customers very good. When buying a car, I don't like the sales person pushing to buy a vehicle; In the Lexus dealership, the sales personeel are not customers very good. When buying a car, I don't like the sales person pushing to buy a vehicle; In the Lexus dealership, the sales personeel are not pushy. I can go and see the cars and have time to make a decision of which vehicle to buy. More