Westside Lexus

Everything about our Lexus purchase was excellent. Jeffery was great to work with, from the pricing of the vehicle, supplying a loaner car until ours was ready for delivery, to the delivery of the veh Jeffery was great to work with, from the pricing of the vehicle, supplying a loaner car until ours was ready for delivery, to the delivery of the vehicle itself. We look forward to the opportunity to using him and Westside Lexus when the need to purchase another vehicle should arise. More

I have already shared my experience at some length. But I have already shared my experience at some length. But to repeat: – the routine 10,000 mile service was over & done with pretty quickly. So was th I have already shared my experience at some length. But to repeat: – the routine 10,000 mile service was over & done with pretty quickly. So was the AC checkup, leaving only the wave in the windshield to contend with. I cannot understand how a wave so prominently visible to me can't even be seen by any of Lexus people, right from Chris H the salesperson, through the service manager Hans, Jeremy, my service advisor, and his service techs. in Typical Lexus style, Hans offered to change windshield out, simply on my say so; but both of us recoiled at the thought: what if the new one is worse ! More

Everything was done in a timely manner and I was kept up to date with the progress of my car. I like getting my progress report and receipt e-mailed to me. to date with the progress of my car. I like getting my progress report and receipt e-mailed to me. More

This latest purchase is my 4th car from Westside Lexus. I continue to purchase not because of the car but because of the dealership. I have told other dealerships that they need to take lessons from Wests I continue to purchase not because of the car but because of the dealership. I have told other dealerships that they need to take lessons from Westside. More

Westside Lexus is an extraordinary dealership and the customer service is fabulous. The Lexus LS I just traded in was the first Lexus I purchased and I've had such a great experience, I wouldn't conside customer service is fabulous. The Lexus LS I just traded in was the first Lexus I purchased and I've had such a great experience, I wouldn't consider purchasing anything else. I've had my new GS for almost 2 weeks now and just love it - couldn't be happier. More

Excellent service from your Sales Department as well as your Service Department. Kyle Pender in Sales is tops. Josh Guerra in Service is also great. I recommend Westside Lexus and the staff is First Rate. your Service Department. Kyle Pender in Sales is tops. Josh Guerra in Service is also great. I recommend Westside Lexus and the staff is First Rate. More

The oil change and inspection was done quickly while I waited in the very comfortable customer lounge. I appreciate for a nice car wash which Lexus gave my car. waited in the very comfortable customer lounge. I appreciate for a nice car wash which Lexus gave my car. More

I have never taken my cars to a dealership due to the perceived cost, which is higher than the neighborhood "guy" but the service that I received for that added cost was well worth it! I am a single work perceived cost, which is higher than the neighborhood "guy" but the service that I received for that added cost was well worth it! I am a single working woman and needed to be able to continue working and was given a wonderful loaner car for the duration my car was in the shop - over the weekend, no need to fill up with gas, free toll tag if needed, etc etc. I realize this is all built into the price, but I felt completely taken care of, the communication on the repairs was outstanding as Charles called me every step of the way and complete discolsure on what it was going to cost for each item we discussed. I was in total control of what to fix and what was OK being left as it is (mostly cosmetic things) and when I went to the dealrship to pick up my car, the cost was just what Charles said it would be. No surprises! As I told him, this was like a trip to the Spa - it may be pricey, but for what you get in peace of mind and pampering, well worth it! My car looks great and I have full peace of mind for a long trip I will be taking later this summer. More

Love Louis! He sold my wife her first Lexus, a pre owned one, in 1998. We are leasing a new car and will be back in 3 years. one, in 1998. We are leasing a new car and will be back in 3 years. More

My experience was very positive and efficient. My salesperson was very knowledgeable about the car and options. I appreciated the time he spent with me to review all of the functions on the car (whi salesperson was very knowledgeable about the car and options. I appreciated the time he spent with me to review all of the functions on the car (which were a lot!). More