Westside Lexus

Very professional service from the moment I drove up to when I picked up my car when it was finished. I also appreciate the car wash too. Thank you! when I picked up my car when it was finished. I also appreciate the car wash too. Thank you! More

I would like to say that Anil Sharma was by far the best car salesman that I have ever dealt with. He listened to my needs rather than trying to 'sale' me something that I did not need or want. He really we car salesman that I have ever dealt with. He listened to my needs rather than trying to 'sale' me something that I did not need or want. He really went above and beyond assiting me with both my purchase as well as my trade-in. Westside Lexus should commend Anil for a job well done and he now has a customer for life and also referrals for anyone I know in the market for a new automobile. Anil carries the Lexus flag with pride and shows true belief in the product that he works with day in and day out. More

Great experience. I will be back to continue my car buying from your dealership. Keep up the good work. I'll make sure to send everyone I know wanting a let us to head your way. buying from your dealership. Keep up the good work. I'll make sure to send everyone I know wanting a let us to head your way. More

Washed and delivered my car to my front door what else could you ask for. All work was covered under factory warranty and a free oil change! could you ask for. All work was covered under factory warranty and a free oil change! More

Westside was the only dealership I contacted that was not pushy or aggressive. High quality and great service! Thank you for the positive experience! I will refer others to you! pushy or aggressive. High quality and great service! Thank you for the positive experience! I will refer others to you! More

Jeff was very helpful and made this a very smooth transaction. I can say, this was the first time I have purchased a car over the phone and did not even see it until I went to pick it up. That is n transaction. I can say, this was the first time I have purchased a car over the phone and did not even see it until I went to pick it up. That is not a problem, just great trust in the dealership that it was what I wanted. I knew the vehicle. The delivery tech, Emily, was wonderful and very informative. I am loving my new vehicle and will continue to have my vehicles Services through your dealership with Keith Hollis. More

I have been a customer of this dealership for well over a decade. Initially, the service was great and responsive. Recently, there has been a marked decline. First, I took a vehicle in for minor repairs an decade. Initially, the service was great and responsive. Recently, there has been a marked decline. First, I took a vehicle in for minor repairs and routine maintenance. Apparently, the service writer had a personal issue and had to leave. They had to "order parts or something. No one called, no one know the status. Since there was additional warranty work that was needed, I attempted to try to get those repairs done at the same time. No luck. Finally, they found the car. When I went to pick it up, they couldn't find it for a half hour or so. When it was brought to me, the interior was extremely hot and the vehicle clearly had not been washed. Subsequently, needed to make another appointment to get the aforementioned warranty work done. What a waste of time. Second, the tire pressure light went on. For those of you that don't know, if air is added to the tire(s) and the light remains on, only Lexis has the equipment to turn it off. I was told be the lady service writer that I needed 3 new sensor because obviously the NTW dealer had put them on incorrectly because there were multiple bad sensors. So, I asked for something in writing to take to NTW. I got a "could of", might of" "possibly" type statement that no one would proceed on. I took the car to Clear Choice Lexus a certified service provider. As it turns out, only one sensor was bad and they replaced it for substantially less than Westside's quote. Had to call a service manager but finally got them to repay me the out of pocket costs I really don't need this waste of my time and effort just to get a dealer to do quality work and not try to stiff me in the process. More

The service was great and the buying experience made easy! My vehicle was delivered clean and as ordered and paperwork was done with minimal effort. easy! My vehicle was delivered clean and as ordered and paperwork was done with minimal effort. More

My salesman, Jeff Margiolis, has been really great to work with. He is friendly and follows up when he says he will. He helped me with the technology issues of the navigation system and went beyond what work with. He is friendly and follows up when he says he will. He helped me with the technology issues of the navigation system and went beyond what he needed to do. I truly appreciated all of his help. More

Jeremy was very friendly and informative. Service took less time than expected. Dealership has convenient hours and is always accessible. etc etc etc etc etc less time than expected. Dealership has convenient hours and is always accessible. etc etc etc etc etc More