Westside Lexus

Our sales experience was excellent. Shekhar was very friendly and professional and we did not feel pressured in any way to seal the deal. We had initially planned on leasing the 2013 Lexus ES350 and She friendly and professional and we did not feel pressured in any way to seal the deal. We had initially planned on leasing the 2013 Lexus ES350 and Shekhar was very patient in working the numbers and explaining to us all the figures. It wasn't what we had expected but Shekhar informed us Lexus was offering a good deal on the RX350. He got us to test drive the vehicle and then worked out the numbers. We ended up leasing the RX350 and while he was preparing the paperwork, we were chatting and found out that his neighbor is one of our close friends. And when we told him we loved Indian food especially goat curry, he recommended a restaurant to us which we immediately tried last weekend. And the food was good. This RX350 is our 2nd Lexus vehicle and we had a great experience with our purchase and services provided by Lexus as well. With service like Shekhar's, it is very likely we will get another Lexus when we need anothger vehicle. More

I am sixty years old and do not like the xx that one finds in other dealerships. Meeting John Parish, a true professional was a pleasure that was unexpected when my friend said lets look at the Lexus finds in other dealerships. Meeting John Parish, a true professional was a pleasure that was unexpected when my friend said lets look at the Lexus Rx 350. I first thought the Lexus design to be stale. But after John explained the features and then went over the service from Westside, I decided on the Lexus 350. My Wife always liked the Lexus, but I wasn't convinced until I had the Westside experience which was great. Thank you for asking. Regards, Craig R. Arnold, Happy Customer More

Sales Person, Nelson Davies was very helpfull as was the Finance Manager Paul Rockett. Very attentive and made the experience fantastic. Got us out fairly quickly and an overall excellent experience. Finance Manager Paul Rockett. Very attentive and made the experience fantastic. Got us out fairly quickly and an overall excellent experience. More

Kyle is was wonderful sales man, very helpful and patient!!! This is our second car from west side and definitely not pur last!!! All the people at west side are very helpful and friendly!!! patient!!! This is our second car from west side and definitely not pur last!!! All the people at west side are very helpful and friendly!!! More

The overall experience " beyond " purchase negation with Lexus is wonderful. I have purchased 12 Lexus from this dealership and have never felt I have gotten any help on the negotiating of t negation with Lexus is wonderful. I have purchased 12 Lexus from this dealership and have never felt I have gotten any help on the negotiating of the fair price. I was trading in and buying a used 3 year old suv......I asked for a certain price that I thought was very fair according to all research I had done online and in person and we were $2000 apart with no compromise on sales side! Just a manipulation of their numbers in their favor. After this many purchases at this same dealership I would have expected them to meet me in the Middle or come to my terms for a longtime loyal customer. They did not! The only reason and I repeat the only reason I gave in ( did not want to) was because of the service one receives from MaryMargaret in a buy,trade or sell......... . This one person in your dealership sales department has kept us coming back.... In these times I still feel your pricing and negotions need relaxing somewhat.....at least in the case of this loyal customer! More

I have had two experiences with Westside Lexus for service and minor body repair that were really very good. However, when I tried to buy a new IS 4 years ago from Westside, I did not get the same fe service and minor body repair that were really very good. However, when I tried to buy a new IS 4 years ago from Westside, I did not get the same feeling. I happened to have been driving a company work vehicle at the time and the sales representative was rather snobby. She really had no time to deal with me. So, I bought from Northside (I realize it is a sister company). I am sorry that you missed the sale, westside. I live only 7 miles from Westside and about 22 miles from Northside. My buying experience at Northside was great though. I have told several potential Lexus buyers that the Service at Westside is great, but I would not buy a vehicle there unless things changed. More

Jeff was a pleasure to work with. He took his time to show me all the details with the car. At no time did I feel rushed or pressured. The passion for what he does and the steps he takes to ensure his show me all the details with the car. At no time did I feel rushed or pressured. The passion for what he does and the steps he takes to ensure his customers are happy were evident at all stages of the sales process. More

We were greeted right away and after determining what we were interested in, our salesman Shekhar, showed us the car/SUV for our review. Shekhar was very patient with all the questions asked and gave us th were interested in, our salesman Shekhar, showed us the car/SUV for our review. Shekhar was very patient with all the questions asked and gave us the needed time to make our final decision. We were walked through the process of purchase and when the car was ready for pickup, Shekhar gave detailed information on all the functions available. He is very outgoing and congenial. Thanks for a great experience. We would not hesitate to send friends and family to this dealership for a new vehicle. More

Great service. Been coming back for 12 years. And I've always trusted the work. Prices are a little high, but a lot of times. The loaner car is a lifesaver. I've always trusted the work. Prices are a little high, but a lot of times. The loaner car is a lifesaver. More

Shekkar was very nice and professional. He made it very easy for me to purchase a car. It was my first experience by myself and I felt as if he gave me a good deal. He also came in on his day off to deli easy for me to purchase a car. It was my first experience by myself and I felt as if he gave me a good deal. He also came in on his day off to deliver the car to me and then took the time to explain all the functions of the navigation system, Lexus enform, the radio well as how to operate the car. He explained the beginning maintenace program and when to bring the car back for its first checkup. I would truly hope that all the sales persons are as professional and friendly as he was. I am glad the Service Dept. got him for me. Jo Ann Smith More