Westside Lexus

This is the second Lexus I have purchased through Jeffrey. He and Charli are a pleasure to work with. I lost my husband six months ago and Jeffrey made trading in my husband's car as easy as it could Jeffrey. He and Charli are a pleasure to work with. I lost my husband six months ago and Jeffrey made trading in my husband's car as easy as it could be. The car was ready for pick up the next day. Clean, filled with gas, and ready to drive. He even installed my car seats for me. I will purchase another car from him in the future. Thanks for everything. More

Employees are very friendly, knowledgeable, and treat customers very good. When buying a car, I don't like the sales person pushing to buy a vehicle; In the Lexus dealership, the sales personeel are not customers very good. When buying a car, I don't like the sales person pushing to buy a vehicle; In the Lexus dealership, the sales personeel are not pushy. I can go and see the cars and have time to make a decision of which vehicle to buy. More

My experience this time was much better than the last time and has returned my faith in the Service department. The service consultant was very friendly, understood my needs, and got me out at the time time and has returned my faith in the Service department. The service consultant was very friendly, understood my needs, and got me out at the time promissed. More

Keith Hollis made my visit EXCEPTIONAL!!!!! Sometimes coming in for service can be scary because you dont know whats going on but he explained everything step by step and where I could understand what wi coming in for service can be scary because you dont know whats going on but he explained everything step by step and where I could understand what will be done and why it's recommended. That may seem like nothing but he went above and beyond the call of duty. More

My car had a dead battery and I called for Roadside Assistance. They were very prompt and jump started the battery. I took my car to Westside Lexus because it is closest to where I live and easy to d Assistance. They were very prompt and jump started the battery. I took my car to Westside Lexus because it is closest to where I live and easy to drive there on I-10. The staff was helpful and prompt in getting my car fixed. More

Andrew is a friendly, professional and energetic service professional. Don is a nice change, likeable gentleman. the waiting area was well maintained. overall a positive experience professional. Don is a nice change, likeable gentleman. the waiting area was well maintained. overall a positive experience More

Consistency ,premium ,fast and efficient results at all times.they always made sure I had a loner car waiting and my car returned to me as scheduled times.they always made sure I had a loner car waiting and my car returned to me as scheduled More

My first service advisor was not pleasant at all, I asked to be switched to another advisor and go Laura Brown. She has been excellent. She also listens which is important. Over the last 2 years I have been to be switched to another advisor and go Laura Brown. She has been excellent. She also listens which is important. Over the last 2 years I have been pleased with the quality of service I have received at this dealership. More

I have owned 3 Lexuses dating back to l991. The first car I kept 10 yrs it was the LS400, the second one was the LS 430 and I kept it 8 yrs and the third one I chose a sportier version going with the GS car I kept 10 yrs it was the LS400, the second one was the LS 430 and I kept it 8 yrs and the third one I chose a sportier version going with the GS 350. Never once in all these years has Westside let me down, been discourteous or given me a reason to be unhappy. That is why I keep buying a Lexus. I might see some beauty in another brand but no way will I chance on changing with this outstanding performance for their customers at Westside. More

Great service but a small break down with insurance policy on my wheels. Also my car wash could have been better due to being a black car--spots all over it... policy on my wheels. Also my car wash could have been better due to being a black car--spots all over it... More