Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Mary Margaret McGowan is a true professional and stays very sharp in spite of the flurry of activity in the dealership. She still maintains a personal touch and keeps us informed of each step in the proc very sharp in spite of the flurry of activity in the dealership. She still maintains a personal touch and keeps us informed of each step in the process and always asks if we are at ease with the course of the sale. A real Pro! More
We had a great experience starting from the introduction and welcoming at Lexus by your sales consultant Clarence. He is very professional and was dealing with us by creating a welcoming shopping experience and welcoming at Lexus by your sales consultant Clarence. He is very professional and was dealing with us by creating a welcoming shopping experience. Clarence knowledge and passion toward Lexus products had impressed us and the driving test/demonstration session demonstrated his commitment for customer experience. Westside Lexus was not the first luxury brand showroom we visited that same day, but gave us the experience from start to finish as to what we would hope for. Clarence Keever had given us a great experience, that resulted in our following up with him for the second Lexus car shopping. Thanks and Regards, More
Arrived 1 1/2 hours ahead of scheduled appointment. Jeremy took car right in and had it back in less than one hour. Was out of dealer before appointment even began! Thanks, Jeremy! Jeremy took car right in and had it back in less than one hour. Was out of dealer before appointment even began! Thanks, Jeremy! More
This is our third Lexus purchased from Westside and the experience has always been outstanding. Scott Stewart was friendly and helpful in every way possible. experience has always been outstanding. Scott Stewart was friendly and helpful in every way possible. More
I was more than satisfied with my experience at the customer service center. Keith's attention to detail was comforting. Keith took time to listen to my concerns and responded with immediate solution. customer service center. Keith's attention to detail was comforting. Keith took time to listen to my concerns and responded with immediate solution. I will continue to bring my vehicle to Keith and plan to begin bringing my wife's RX as well even though we live much closer to another Lexus dealership. The customer service and overall experience is well worth the extra drive. More
While my car was in service from Saturday till Monday morning I used a vehicle that Josh gave me, so, it was good expirience and tes-drive of Lexus RX 350, now I know, which car I am going to by next yea morning I used a vehicle that Josh gave me, so, it was good expirience and tes-drive of Lexus RX 350, now I know, which car I am going to by next year. More
My experience was extremely pleasant. Kyle Pender and all of the personnel I interacted with were curteous and kind. Kyle is very knowledgeable of the Lexus auto models and helped me to decide what exac all of the personnel I interacted with were curteous and kind. Kyle is very knowledgeable of the Lexus auto models and helped me to decide what exactly I wanted. My experience when I picked up my new vehicle was very positive. Kyle helped me to set up the Bluetooth connections as well as the other electronic features of the vehicle. Mike Schaeffer was also very good to work with and helped with recommendations for additional options while signing finance papers. I would definitely recommend Westside Lexus to friends and coworkers as well as sending them directly to Kyle. More
Wonderful experience and will highly recommend others. I am very impressed by the service provided by Ms Chong and the Manager Bob. will buy my second car from westside lexus as well. The personal atten am very impressed by the service provided by Ms Chong and the Manager Bob. will buy my second car from westside lexus as well. The personal attention recieved and efforts put in to please the customer was outstanding. I was not happy with the first car I bought, i was facilitated nicely for an alternate option. More