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Westside Lexus

Houston, TX

4.8
7,644 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,644 reviews

August 05, 2016

Outstanding customer service! Mary Margaret went above and beyond to make sure everything got taken care of. She was of great help in coordinating my trade-in car windshield repla More

by JAPGS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2016

Great customer service! Every time! Simple, easy, and on-time! The Westside Lexus team is outstanding! I will recommend anyone looking for a Lexus to visit this dealership. From sale More

by Brandon R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret Aldridge, James Vu, John Parish
July 31, 2016

1st Time Buying a Car was a Pleasure This was the first time buying a car was a pleasure. My previous car broke down and I needed a working vehicle fast. Westside and Steve Budde quickly More

by John in Houston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Budde
July 23, 2016

Good Experience This is my first Lexus and unlike other experiences this has been a very pleasant experience. Excellent service, they have a life long customer in me More

by Anand P Jambunathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 22, 2016

Great Service These two men have consistently given excellent service over the years. This is my third Lexus RX and these men have been with me for about 10 years More

by Peggy Gerst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Davis
July 21, 2016

Fantastic top of the line services I have never had to wait long at Westside Lexus. Make an appointment, come in, and Andrew Nagler has me in and out in 30 minutes. Great! Efficient!, N More

by sloy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2016

Excellent service experience ! They always have great service. Andrew tran is wonderful ! I do wish I could get service reminders without the new car adds....why is that ???? More

by Chris again
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
July 18, 2016

Fantastic Service Representative Dave has been my service representative for two cars over many years. He is the primary reason I bought a second car at this dealership. He is so kno More

by Westie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Haas
July 17, 2016

Usual fine routine service visit Laura got us in and out efficiently as usual. Work done as requested and NX200t returned clean. Confident vehicle has been checked and is ready for m More

by Hotroder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2016

Feel important My representative, Chris is the reason I feel this is the only dealership I need to come to for repairs or to Purchase a car More

by Dowdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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