Westside Lexus

Scheduled routing maintenance along with a couple concerns. Items were addressed, explained options to me, and dealt with in a way I was very pleased with. They always go the extra mile and help me u concerns. Items were addressed, explained options to me, and dealt with in a way I was very pleased with. They always go the extra mile and help me understand the technicality of my issues which puts me at ease in making decisions. The service people are so pleasant from the minute I pull up till the time I drive away. Since I live in another city, the loaner is such a convenience for me since there are times that require 1-2 days. It is an awesome service process! More

Everything went well. They were on time and communicated everything to me. I appreciate that the car gets washed along with the servicing. Thank you! everything to me. I appreciate that the car gets washed along with the servicing. Thank you! More

Easy process. Alex was extremely efficient. Love the ES350 car!!!! Will recommend Alex and the dealership to future customers. Thanks for taking the time to "train" us on our new car at drive-out. ES350 car!!!! Will recommend Alex and the dealership to future customers. Thanks for taking the time to "train" us on our new car at drive-out. More

This is the second Lexus I have purchased through Jeffrey. He and Charli are a pleasure to work with. I lost my husband six months ago and Jeffrey made trading in my husband's car as easy as it could Jeffrey. He and Charli are a pleasure to work with. I lost my husband six months ago and Jeffrey made trading in my husband's car as easy as it could be. The car was ready for pick up the next day. Clean, filled with gas, and ready to drive. He even installed my car seats for me. I will purchase another car from him in the future. Thanks for everything. More

Employees are very friendly, knowledgeable, and treat customers very good. When buying a car, I don't like the sales person pushing to buy a vehicle; In the Lexus dealership, the sales personeel are not customers very good. When buying a car, I don't like the sales person pushing to buy a vehicle; In the Lexus dealership, the sales personeel are not pushy. I can go and see the cars and have time to make a decision of which vehicle to buy. More

My experience this time was much better than the last time and has returned my faith in the Service department. The service consultant was very friendly, understood my needs, and got me out at the time time and has returned my faith in the Service department. The service consultant was very friendly, understood my needs, and got me out at the time promissed. More

Keith Hollis made my visit EXCEPTIONAL!!!!! Sometimes coming in for service can be scary because you dont know whats going on but he explained everything step by step and where I could understand what wi coming in for service can be scary because you dont know whats going on but he explained everything step by step and where I could understand what will be done and why it's recommended. That may seem like nothing but he went above and beyond the call of duty. More

My car had a dead battery and I called for Roadside Assistance. They were very prompt and jump started the battery. I took my car to Westside Lexus because it is closest to where I live and easy to d Assistance. They were very prompt and jump started the battery. I took my car to Westside Lexus because it is closest to where I live and easy to drive there on I-10. The staff was helpful and prompt in getting my car fixed. More

Andrew is a friendly, professional and energetic service professional. Don is a nice change, likeable gentleman. the waiting area was well maintained. overall a positive experience professional. Don is a nice change, likeable gentleman. the waiting area was well maintained. overall a positive experience More

Consistency ,premium ,fast and efficient results at all times.they always made sure I had a loner car waiting and my car returned to me as scheduled times.they always made sure I had a loner car waiting and my car returned to me as scheduled More