Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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This latest purchase is my 4th car from Westside Lexus. I continue to purchase not because of the car but because of the dealership. I have told other dealerships that they need to take lessons from Wests I continue to purchase not because of the car but because of the dealership. I have told other dealerships that they need to take lessons from Westside. More
Excellent service from your Sales Department as well as your Service Department. Kyle Pender in Sales is tops. Josh Guerra in Service is also great. I recommend Westside Lexus and the staff is First Rate. your Service Department. Kyle Pender in Sales is tops. Josh Guerra in Service is also great. I recommend Westside Lexus and the staff is First Rate. More
The oil change and inspection was done quickly while I waited in the very comfortable customer lounge. I appreciate for a nice car wash which Lexus gave my car. waited in the very comfortable customer lounge. I appreciate for a nice car wash which Lexus gave my car. More
I have never taken my cars to a dealership due to the perceived cost, which is higher than the neighborhood "guy" but the service that I received for that added cost was well worth it! I am a single work perceived cost, which is higher than the neighborhood "guy" but the service that I received for that added cost was well worth it! I am a single working woman and needed to be able to continue working and was given a wonderful loaner car for the duration my car was in the shop - over the weekend, no need to fill up with gas, free toll tag if needed, etc etc. I realize this is all built into the price, but I felt completely taken care of, the communication on the repairs was outstanding as Charles called me every step of the way and complete discolsure on what it was going to cost for each item we discussed. I was in total control of what to fix and what was OK being left as it is (mostly cosmetic things) and when I went to the dealrship to pick up my car, the cost was just what Charles said it would be. No surprises! As I told him, this was like a trip to the Spa - it may be pricey, but for what you get in peace of mind and pampering, well worth it! My car looks great and I have full peace of mind for a long trip I will be taking later this summer. More
My experience was very positive and efficient. My salesperson was very knowledgeable about the car and options. I appreciated the time he spent with me to review all of the functions on the car (whi salesperson was very knowledgeable about the car and options. I appreciated the time he spent with me to review all of the functions on the car (which were a lot!). More
Good history with another car. No big pressure . Good information on each car both used and new that I looked at. Overall I have always been treated very couterously through the whole process. information on each car both used and new that I looked at. Overall I have always been treated very couterously through the whole process. More
My car was finished in a timely manner and the service was excellent. My service advisor was very professional and they even filled my tank with gas before I picked it up. They recommended an alignment was excellent. My service advisor was very professional and they even filled my tank with gas before I picked it up. They recommended an alignment and the price was very reasonable. I would recommend Westside Lexus to all my friends. And the loaner car was very useful. More
When my wife called me from Westside Lexus dealership on a Friday afternoon of vehicle window shopping I could tell immediately by her voice that there was a "good sign" for our decision to trade-in our Cam a Friday afternoon of vehicle window shopping I could tell immediately by her voice that there was a "good sign" for our decision to trade-in our Camery for the new 2013 RX 350. Sure the vehicle is nice, within the top 5 of safest vehicles to drive on America's roads, but what impressed us most was our experience working with Kevin Van Winkle. I immediately left work to meet my wife in Kevin's office only to receive the same great vibe after discussing our options with him. The level of transparency Kevin communicated with impressed us and because of this we decided to go forward with signing a new lease agreement. Had it not been for Kevin's genuine approach, our decision would have been less impulsive & more reason to keep our options open (i.e. waiting to trade in the Camery for a Highlander of something next door at Toyota). We look forward to enjoying our new vehicle while growing our family (expecting 2nd child around Christmas)....my wife & I have already shared Kevin's contact details with friends & colleagues - he and the staff at Westside Lexus were so accomodating, well deserving of straight 5 rating above. Blessings, Tyrone & Amanda Bell More
Bryan Smart is excellent advisor and outstanding service . I really like go to Westside Lexus to get my car service . I will tell all my friends go to Westside Lexus to get car service. Thank you very much. . I really like go to Westside Lexus to get my car service . I will tell all my friends go to Westside Lexus to get car service. Thank you very much. More