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Westside Lexus

Houston, TX

4.8
6,656 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,656 reviews

August 12, 2012

Thot I was going to have a super-big bill for a new Thot I was going to have a super-big bill for a new battery - but my car is still under warranty. I've found all staff members very courteous. S More

by maggiemcphee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Negler
August 11, 2012

Amazing, no pressure service. They showed me what I wanted, they gave me the information I requested, they waited when I wanted to wait, and they delivered flawlessly when I was ready. More

by ghandal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Coker, Paul Rockett
August 11, 2012

Clarence was a complete joy to work with from initial phone contact to purchase of my car. His knowledge of the available choices for me and his ability to meet my criteria within my stated budget were o More

by mjanewc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clarence Keever Mike Shafer
August 09, 2012

Steve was very good at giving me updated info as i requested it. it was a pleasure doing buisness with Lexus body shop. thank you More

by KathyGambini-Melvin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Conrad
August 09, 2012

Alfredo answered every concern I had about my vehicle. He explained in depth the damage that was done to my vehicle and what it was going to take to repair it. He worked diligently with my insurance company More

by michaelgrenader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Martinez
August 07, 2012

This is the second car I have purchased from Chris. Chris is one of the reasons I purchased another Lexus. He set up all of my service calls on my previous car. He has sold my daughter two cars as we More

by jmasonhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Holzhausen and Paul Rocket
August 06, 2012

Everyone made purchasing a new Lexus so easy and enjoyable. From picking the best vehicle to the financing and service of everyone was great. Will continue to go to westside Lexus for my automobile More

by Rstanley1096
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Paul and Gerald
August 02, 2012

I am very satisfied with the way Mr. Perkis explain what is going to be done and why it is necessary and important to take care of matters o time.He is also a great listener. Mr Perkin is an asset your comp More

by Carmen S. Duque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
August 02, 2012

I always have great service every time. I have chosen Lexus over Mercedes due to that reason when purchasing my last two vehicles. I am always pleased with the responsiveness and follow up received from More

by nmcasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
August 01, 2012

I came in or the 70,000 checkup, and was pleased to learn everything was okay. Needed tires. The Tire manager seemed knowledgable, and convinced me I should purchase from Lexus. Was given about $50 off. Not More

by tobymattox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Alex
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