Westside Lexus

I've been going to this dealer for more than 5 yrs. I'm always treated great. My car is a 2003 with 112,000 mi, runs great but little thing that are very expensive are now broken. I wish I could get th I'm always treated great. My car is a 2003 with 112,000 mi, runs great but little thing that are very expensive are now broken. I wish I could get them all fixed. A driver side door lock cost 600.00+ and I need (2). How does a simple door lock stop working. I've already replaced the 2 on the other side. That means in 10 yrs of owning this car I would have replaced all 4 door locks at $2400.00. Something is very wrong with that. The cost of ownership of a Lexus should not be that high. Door Locks? Really? Please share my name & number with managers at the dealership. Patricia Kyzar 713-516-5244. Thanks More

Clarence Keever did a wonderful job of fulfilling my requirement. He went out of his way to take care of my request. You are lucky to have him as an employee! requirement. He went out of his way to take care of my request. You are lucky to have him as an employee! More

I always have a pleasant experience when bring my vehicle is for service. Josh G. has always been extremely helpful with any of my concerns. Owning a Lexus is wonderful! I am a happy customer. is for service. Josh G. has always been extremely helpful with any of my concerns. Owning a Lexus is wonderful! I am a happy customer. More

The service at Lexus is the best we have ever had. We have had several other luxury cars and no other service comes close to being as good as Lexus is. Also, the sales staff is excellent. have had several other luxury cars and no other service comes close to being as good as Lexus is. Also, the sales staff is excellent. More

Treated like VIP and no haggling. Time is precious and we are very pleased to have worked with Jeffery and Charlie Byers. We would recommend our friends. We knew we got a great deal and product. Lexus produc are very pleased to have worked with Jeffery and Charlie Byers. We would recommend our friends. We knew we got a great deal and product. Lexus product is great but we know Lexus service is even better. The only thing I would recommend is the dealership decor needs to be updated. More modern. We purchased the 2013 LS460 and we like the new look. More

I was originally not charged for my service visit. A few days later Charles Perkins called me to tell me they had incorrectly not charged me since i did not buy my vehicle at WEstside lexus. So he asked me days later Charles Perkins called me to tell me they had incorrectly not charged me since i did not buy my vehicle at WEstside lexus. So he asked me for a credit card to pay for the service. The dealership should have just let it go since it was there mistake. Seriously? More

The service was quick, everyone was courteous and made me feel special!! Loved it! The waiting area is very nice as well. The car wash was a nice surprise!! feel special!! Loved it! The waiting area is very nice as well. The car wash was a nice surprise!! More

We had another fabulous experience at Westside Lexus! Everyone was extremely friendly and professional. This is the 2nd car we have purchased from John Parrish. He is terrific and continues to take goo Everyone was extremely friendly and professional. This is the 2nd car we have purchased from John Parrish. He is terrific and continues to take good care of us. I knew after our 1st purchase of an LS Sport that I would be back to purchase the RX Sport from him. More

The quality of service and consideration given every time I have my car serviced is amazing. I will definitely recommend Westside Lexus to all my frienda. I have my car serviced is amazing. I will definitely recommend Westside Lexus to all my frienda. More

The battery of my Lexus GX470 was needed to be checked/changed and I did not have an appointment but drove through your Service dept. anyway. Your staff gladly motioned me in line, got me to your checked/changed and I did not have an appointment but drove through your Service dept. anyway. Your staff gladly motioned me in line, got me to your friendly cashier and to the office of David Palmer before I could put creamer to my coffee. Colton Clapp changed the battery in no time. Your Service saved my day and avoided any undue getting stuck somewhere. Thank you. More