Westside Lexus

Would not go anywhere else! Have bought 5 cars from them and used service center exclusively. Fast, courteous , efficient and effective service. Usually costs less than estimate. and used service center exclusively. Fast, courteous , efficient and effective service. Usually costs less than estimate. More

The whole service experience exceeds expectations from hospitality to quality of work --a higher standard of taking care of the customer is again the standard at Westside.. hospitality to quality of work --a higher standard of taking care of the customer is again the standard at Westside.. More

everything was fine. I arrive a bit early so someone helped me while Bryan was still dealing with another customer. I appreciated that I didn't have to wait. I had a loaner car ready to go and all I h helped me while Bryan was still dealing with another customer. I appreciated that I didn't have to wait. I had a loaner car ready to go and all I had to do was fill out the paperwork and go. very painless process. the service was for a ballpoint ink stain on the driver's hand rest. It was an accident by the salesperson. anyway, they cleaned it as best they could and I was satisfied. More

CHARLES PERKINS ALWAYS HELPS ME WITH ALL MY SERVICE AND MAINTENANCE OF MY THIRD LEXUS . I like that you have the area to relax and all the refreshments . usually I would quit doing a survey if you are MAINTENANCE OF MY THIRD LEXUS . I like that you have the area to relax and all the refreshments . usually I would quit doing a survey if you are required to write something bad idea to require anything ( this is a gift of my time ) people pay me to take surveys !!! very silly when a customer is kind enough to take time that they really do not have to give feedback --- please realize that having to have an account and log in are ridiculous and time consuming letting me know that IF I do not write " WHY " it will NOT be accepted ……….. usually make people very irritated as it has ME sure glad that you have people like Charles !!!! to make me come back thanks Connie Conover ( I am a mobil lease customer and will let them know ) More

Everything was done to perfection. Absolutely no complaints. I was kept up to date with the cost and the repairs. Thanks for the great service. complaints. I was kept up to date with the cost and the repairs. Thanks for the great service. More

From the moment I stepped in the door I was impressed with the quality of the dealership. Alex is a true pro and he was friendly,knowledgeable and helpful from the moment that I first shook his hand. Emi with the quality of the dealership. Alex is a true pro and he was friendly,knowledgeable and helpful from the moment that I first shook his hand. Emily was very patient as two 68 year olds were being trained on how to use the car. She has been very responsive on follow-up calls about certain questions. That having been said, I know about as much about the intricacies of the car as I do my i phone which is about 10%. I do know how to open the doors, put it in drive and drive it. I love the keyless entry. By the way, Jerry Pyle is a friend of mine and I have been bragging on you to him. Thanks for an enjoyable experience start to finish. More

The service manager is always professional and honest, I have never been advised to purchase any service that was not needed. My service manager knows my vehicle and is able to find the history of all repai have never been advised to purchase any service that was not needed. My service manager knows my vehicle and is able to find the history of all repairs and stands behind the work. More

This is the second Lexus that I have bought from "Mr. John". He is a true professional and an excellent sales person. I like his attitude and he knows the vehicle that he is selling you. He goes out "Mr. John". He is a true professional and an excellent sales person. I like his attitude and he knows the vehicle that he is selling you. He goes out of his way to make sure you understand what you have purchased before you drive away. I like doing business with people who actually know the product they are selling. Thank You Mr. John Bill Lichenstein More

WE WORKED WITH JEFFERY BYERS. A VERY KNOWLEDGABLE AND EXCELLENT SALESPERSON.WE WOULD RECOMMEND HIM TO ANY OF OUR CLOSE FRIENDS WHO WANT TO BUY A LEXUS. EXCELLENT SALESPERSON.WE WOULD RECOMMEND HIM TO ANY OF OUR CLOSE FRIENDS WHO WANT TO BUY A LEXUS. More

Mary was awesome and very professional. When coming down to the negotiating, I was told by my lender there would be no haggle and the lowest price possible. This was the divide. Somewhere someone was not be to the negotiating, I was told by my lender there would be no haggle and the lowest price possible. This was the divide. Somewhere someone was not being honest. I gave Mary my agreement (in print) with my lender , and it was kind of overlooked. Lender even described her as a sort of fleet manager, and I would not deal with haggling. There was haggling back and forth. I was a little confused by this. I know it's kind of a hot car right now, and Mary mentioned that. But overall she was a sweetheart. And would recommend her to anyone. More