Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Westside Lexus is one of the best car dealerships in the US, period. I have purchased many cars there over the years and the sales experience has always been wonderful. But even compared to the sales expe US, period. I have purchased many cars there over the years and the sales experience has always been wonderful. But even compared to the sales experience, the service experience at Westside is out of this world. If there is abetted service department in the universe, I want to see it. Bottom line, Westside does everything right. You won't be disappointed with Westside. More
Mary Margaret has sold me a Lexus not once but twice. David Palmer has always taken great care of my car when service was needed. I am a 100% satisfied Lexus owner. David Palmer has always taken great care of my car when service was needed. I am a 100% satisfied Lexus owner. More
We had been to the dealership in the past and were not at all satisfied and chose another place to purchase our vehicles. We asked our friends Albert and Judy Butler who they had purchased their vehicles fro all satisfied and chose another place to purchase our vehicles. We asked our friends Albert and Judy Butler who they had purchased their vehicles from and they told us that Mary Margaret were their sales person and they were very happy with her. We made contact and were treated very well and we purchased our new Lexus from Mary Margaret and your team of people to help us with our new vehicle. It is been a delight to work with your team. Thank all of the team that helped us with our new purchase. It is a great vehicle and we are enjoying our New RX350. More
The people at Westside Lexus are really friendly, they will actually work with you and not pressure you with BS. Would love to come back in the future. will actually work with you and not pressure you with BS. Would love to come back in the future. More
Wait time for my State Inspection was 30 minutes, as promised. Comfortable waiting area with Wi Fi is perfect, got some work done, enjoyed a decent cup of coffee. promised. Comfortable waiting area with Wi Fi is perfect, got some work done, enjoyed a decent cup of coffee. More
Going to Westside Lexus Service Center is one of the best experiences one can have when taking their car for service. As soon as you pull in, everyone is as friendly and helpful as can be. The attention to experiences one can have when taking their car for service. As soon as you pull in, everyone is as friendly and helpful as can be. The attention to detail and customer comfort during the stay is outstanding. The waiting area is well stocked with current reading material and Wi-Fi so you can get some productive work done while waiting. The free soft drink and coffee bar is a nice touch, and every single employee is friendly and asks what they can do to make your stay pleasant. I believe the service level is the best of any dealership I have ever encountered and it is a major factor in my decision to keep driving my Lexus. More
Great experience after coming back so many years later. Just what I remembered from the last time. Keep up the excellent work and customer service! Just what I remembered from the last time. Keep up the excellent work and customer service! More
Absolutely outstanding service. Laura made sure I understood what was being done, the potential costs and options for certain repairs and the timetable involved. She made sure that she and the techni understood what was being done, the potential costs and options for certain repairs and the timetable involved. She made sure that she and the technicians understood exactly what I wanted done and she followed up to make sure everything I asked for was accomplished in a timely and cost efficient manner. She also demonstrates a very professional and friendly demeanor. More