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Westside Lexus

Houston, TX

4.8
6,804 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,804 reviews

December 21, 2013

Came in to fix a problem identified in a recall, rear trunk latch. Also to get oil light shut off. Pleased with service. Everything OK. More

by aisham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
December 18, 2013

This is at least our sixth vehicle bought from Jeffrey. He and Charly are great. I would recommend him and Westside to all my friends. More

by General77056
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey Byers
December 16, 2013

Westside Lexus is one of the best car dealerships in the US, period. I have purchased many cars there over the years and the sales experience has always been wonderful. But even compared to the sales expe More

by Pesektl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowen
December 15, 2013

Mary Margaret has sold me a Lexus not once but twice. David Palmer has always taken great care of my car when service was needed. I am a 100% satisfied Lexus owner. More

by donnabehler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Palmer
December 12, 2013

We had been to the dealership in the past and were not at all satisfied and chose another place to purchase our vehicles. We asked our friends Albert and Judy Butler who they had purchased their vehicles fro More

by nj5310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGown
December 12, 2013

The people at Westside Lexus are really friendly, they will actually work with you and not pressure you with BS. Would love to come back in the future. More

by azndevil01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Blackwell
December 12, 2013

Wait time for my State Inspection was 30 minutes, as promised. Comfortable waiting area with Wi Fi is perfect, got some work done, enjoyed a decent cup of coffee. More

by MarshaB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
December 10, 2013

Going to Westside Lexus Service Center is one of the best experiences one can have when taking their car for service. As soon as you pull in, everyone is as friendly and helpful as can be. The attention to More

by warrent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lorch
December 10, 2013

Great experience after coming back so many years later. Just what I remembered from the last time. Keep up the excellent work and customer service! More

by martay1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
December 06, 2013

Absolutely outstanding service. Laura made sure I understood what was being done, the potential costs and options for certain repairs and the timetable involved. She made sure that she and the techni More

by houstonian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
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