Westside Lexus

Immediate response by Josh Guerra to my phone calls and follow ups were handy- in other words- I did not have to do all of the work as Josh kept me informed about the service. I like the fact that he is at follow ups were handy- in other words- I did not have to do all of the work as Josh kept me informed about the service. I like the fact that he is at Lexus year after year and I do not have to deal with someone new every time I need service. More

Great employees who know how to deliver on service.. our expectations are always exceeded!!!! The employees who helped us with this purchase were professional, articulate, helpful, and really helped us in expectations are always exceeded!!!! The employees who helped us with this purchase were professional, articulate, helpful, and really helped us in all aspects of understanding our vehicle, our purchase, etc. We were very pleased. More

Good.service,really willing to.help answering all questions. Really happy with my purchase. Will definitely come back and suggest all.my friends. Good business questions. Really happy with my purchase. Will definitely come back and suggest all.my friends. Good business More

Jeffrey Byers is the best car salesman we've dealt with, which (in addition to service) is why we purchase all of our vehicles from Westside Lexus. He's fair, responsive, and patient. with, which (in addition to service) is why we purchase all of our vehicles from Westside Lexus. He's fair, responsive, and patient. More

I had a special need and needed service without and appointment -- emergency out of town trip. Dave was very helpful and was able to get our car services within my time constraints. appointment -- emergency out of town trip. Dave was very helpful and was able to get our car services within my time constraints. More

Great experience. Routine maintenance. Loaner car was clean and in great condition. Jack met me to exchange the cars and did a great job taking care of my car. The service department returned my car in clean and in great condition. Jack met me to exchange the cars and did a great job taking care of my car. The service department returned my car in excellent condition. I will return for the next scheduled maintenance and would recommend to friends. Thank you. More

I like it when the staff only does what is asked from customer. They don't try to get you to buy something that is not needed. I was able to drop off my car and get a loaner, all within 10 minutes of a customer. They don't try to get you to buy something that is not needed. I was able to drop off my car and get a loaner, all within 10 minutes of arrival to service center. My car was returned ahead of schedule, cleaned and washed. More

I AM AN OLD ACURA'S CUSTOMER. DECIDED TO STOP BY JUST FOR INFO AT WESTSIDE LEXUS AND MET DIMITRI. HE BRIEFLY LISTENED TO MY NEEDS AND SAID THAT LEXUS IS BEST ON THE MARKET BY FAR, BUT LISTING TO WHAT I N FOR INFO AT WESTSIDE LEXUS AND MET DIMITRI. HE BRIEFLY LISTENED TO MY NEEDS AND SAID THAT LEXUS IS BEST ON THE MARKET BY FAR, BUT LISTING TO WHAT I NEED, MAY BE TOYOTA WILL BE A GOOD CHOICE. THAT STATEMENT GRABBED MY ATTENTION. AN HONEST CAR'S SALESMAN? RIGHT AWAY I FELT RELAXED AND OPEN TO SUGGESTIONS. PLACE WAS PACKED WITH PEOPLE, BUT DIMITRI SPENT TIME WITH ME WITHOUT RUSHING OR PUSHING. WE TESTED 3 CARS, LOOKED AT THE PRICES, DISCUSSED OPTIONS. TAKING ALL THAT TIME NOT ONCE I FELT UNCOMFORTABLE OR FELT LIKE I AM IMPOSING. AFTER ALL, I DIDN'T MAKE A DECISION THAT DAY. CAME BACK A DAY LATER, DIMITRI WAS BUSY, BUT RIGHT AWAY I WAS GREETED BY SUSAN BACKWELL AND WAS AMAZED BY HER PROFESSIONALISM AND DEDICATION TO LEXUS'S BRAND. TRIED ANOTHER CAR AND REALIZED I AM AT THE RIGHT PLACE. I CHOSE IS 250 AND WENT ON MY VACATION. DIMITRI OFFERED TO PICK ME UP AND DELIVERED ON HIS PROMISE. TODAY IS MY FIRST DAY DRIVING MY CAR. WHAT A TREAT! THIS CAR IS EVERYTHING DIMITRI PROMISED! THANK YOU AND THANK YOU AGAIN WESTSIDE LEXUS FOR A GREAT CAR AND SUPERB SERVICE! More

had an immediate problem that needed attention and was helped that same day and also covered my maintenance requirements at the same time. My car was washed too! helped that same day and also covered my maintenance requirements at the same time. My car was washed too! More

I was satisfied with the service provided by Josh Guera. And the convenient of car loaner. Will Recommend to friends n family for service as well as new buy! And the convenient of car loaner. Will Recommend to friends n family for service as well as new buy! More