Back

Westside Lexus

Houston, TX

4.8
6,552 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
Contact Dealership

12000 Katy Fwy

Houston, TX

77079

Directions

By Type

Showing 6,552 reviews

August 09, 2012

Alfredo answered every concern I had about my vehicle. He explained in depth the damage that was done to my vehicle and what it was going to take to repair it. He worked diligently with my insurance company More

by michaelgrenader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfredo Martinez
August 07, 2012

This is the second car I have purchased from Chris. Chris is one of the reasons I purchased another Lexus. He set up all of my service calls on my previous car. He has sold my daughter two cars as we More

by jmasonhall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Holzhausen and Paul Rocket
August 06, 2012

Everyone made purchasing a new Lexus so easy and enjoyable. From picking the best vehicle to the financing and service of everyone was great. Will continue to go to westside Lexus for my automobile More

by Rstanley1096
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffrey, Paul and Gerald
August 02, 2012

I am very satisfied with the way Mr. Perkis explain what is going to be done and why it is necessary and important to take care of matters o time.He is also a great listener. Mr Perkin is an asset your comp More

by Carmen S. Duque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
August 02, 2012

I always have great service every time. I have chosen Lexus over Mercedes due to that reason when purchasing my last two vehicles. I am always pleased with the responsiveness and follow up received from More

by nmcasa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
August 01, 2012

I came in or the 70,000 checkup, and was pleased to learn everything was okay. Needed tires. The Tire manager seemed knowledgable, and convinced me I should purchase from Lexus. Was given about $50 off. Not More

by tobymattox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred, Alex
July 30, 2012

Mike & team always remember my specific issues & are always willing to help! One of my issues had to do with a steering problem.....that required some parts being replaced. I can always depend on f More

by kdfarber
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lorch
July 29, 2012

In 2001 I purchased my first Lexus here at Westside Lexus and have always used the service at the dearlership for all work on my vehicle. My experience with all personnel at Westside with whom I've had cont More

by tatilor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Perish
July 28, 2012

Great Service by my technician and Charles Perkins! Charles is a great service person he hears and make sure my comncerns are met! Thank You More

by Stitchitetc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins and my Technicin I have his card but it not with me!
July 28, 2012

This was our 6 mos./5,000 mile check up for our new RX350. We have always owned Infinities, and been very pleased with t hem for over 25 years. This is our first Lexus, and we are so pleased with the More

by Francene Brennig
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hazel Liu, Service consultant;, Adolfo Castillo, and Manuel at the Service Desk-who "found" our 2nd set of keys when we brought 2 sets of keys to our appointment-our first appointment as a Lexus owner.
...
653
...