
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The best experience ever I highly recommend Westside Lexus to all my clients and friends. They do whatever it takes to get what their customers want. My sales representative I highly recommend Westside Lexus to all my clients and friends. They do whatever it takes to get what their customers want. My sales representative Ms. Chong Lee is super friendly and always greets me. Please look to promote her to upper management. The rest of the management staff (especially Steve Machann & Gary Cohen), finance manager staff (Homer Hsu & Paul Rockett), new car prep manager Sam Lee and staff, and the new car delivery specialist Kimberly Olsen were all superb and on-point. Give them all a BIG KUDOS from me and I hope Lexus Corporate will surprise them all with something special to remind them what a great job they are doing. I have so many more positive things to say but I have to cut it short. I am more than a 100% satisfied customer on my new 2015 Lexus RC F!! More
Relentless pursuit of excellence Always first class in every way. Everyone is courteous, efficient, knowledgeable and helpful. Consistently excellent in my almost twenty years of ex Always first class in every way. Everyone is courteous, efficient, knowledgeable and helpful. Consistently excellent in my almost twenty years of experience with this dealership. More
Excellent Customer Care Prompt response and able to adapt to my timing needs. Chris Nemoto was extremely helpful and he provided top quality customer service. It was a smoo Prompt response and able to adapt to my timing needs. Chris Nemoto was extremely helpful and he provided top quality customer service. It was a smooth experience. More
Great Customer Service. Got me a loaner car at the last minute. Everyone is so friendly. Easy to schedule. Very satisfied with my vehicle. Would recommend this dealership. Got me a loaner car at the last minute. Everyone is so friendly. Easy to schedule. Very satisfied with my vehicle. Would recommend this dealership. More
Westside Lexus IS great From the sales department to the service department, Westside Lexus IS the best!! The service is easy to schedule and handled promptly an completely. From the sales department to the service department, Westside Lexus IS the best!! The service is easy to schedule and handled promptly an completely. I have bought three cars from Westside Lexus. More
Great Place! Awesome Service I am shopping for a car now, and I know I can count on West side Lexus to deliver what I am looking for! I cant think of going to another place. I los I am shopping for a car now, and I know I can count on West side Lexus to deliver what I am looking for! I cant think of going to another place. I lost my baby Lexus in an accident so the only way to feel better about it is to replace it with another used one. More
Excellent! Chris is the best I've worked with so far! TOP NOTCH! I've never had a bad experience at Westside Lexus! I highly recommend! Chris is the best I've worked with so far! TOP NOTCH! I've never had a bad experience at Westside Lexus! I highly recommend! More
Overall satisfied All-in-all I was very satisfied with the service at Westside Lexus. Everyone is always very friendly and efficient. The only problem I had was the fac All-in-all I was very satisfied with the service at Westside Lexus. Everyone is always very friendly and efficient. The only problem I had was the fact that my car was not dried off after the car wash. I was going to go back in and ask them to have someone dry my car so it wouldn't have water spots but I had an appointment I had to get to. Even with that small problem I would still recommend this dealership for anyone who needs service on their Lexus. More
GREAT MY SALESMAN HAI HO HAS BEEN THE BEST SALESMAN I HAVE EVER SEEN AT A DEALERSHIP,AND I HAVE SEEN PLENTY.THANK YOU HAI.I WILL COME BACK FOR MY NEXT CAR. MY SALESMAN HAI HO HAS BEEN THE BEST SALESMAN I HAVE EVER SEEN AT A DEALERSHIP,AND I HAVE SEEN PLENTY.THANK YOU HAI.I WILL COME BACK FOR MY NEXT CAR. More
Customer Service at its Finest! Take note Mercedes Benz Best customer service from a dealership I have ever had better than Mercedes Benz. I own a G55 and don't get the same level of service from my Merced Best customer service from a dealership I have ever had better than Mercedes Benz. I own a G55 and don't get the same level of service from my Mercedes Dealership. More