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Westside Lexus
Houston, TX
6,704 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,705 reviews
March 01, 2024
Great and easy process. Very transparent process. Would definitely recommend them to purchase a car. Very transparent process. Would definitely recommend them to purchase a car. More
by Lclark3
Verified Customer
March 01, 2024
We were recommended to Doug by a friend. Doug was very thorough and accommodating. He explained everything and showed us multiple vehicles and options. Overall, a very pleasant experienc Doug was very thorough and accommodating. He explained everything and showed us multiple vehicles and options. Overall, a very pleasant experience with no pressure! More
by charlesCED
March 01, 2024
Mr. Keener was amazing. He definitely took care of us and answered all of our questions. We left the dealership happy with a 2017 RX350. answered all of our questions. We left the dealership happy with a 2017 RX350. More
by andrealeele361
February 29, 2024
This was by far the best car buying experience that I have ever had! Jeffrey made the process painless and enjoyable! Charlie was extremely helpful and personable. Everything was above and beyond my exp have ever had! Jeffrey made the process painless and enjoyable! Charlie was extremely helpful and personable. Everything was above and beyond my expectations. The phenomenal treatment by Jeffrey and Charlie has turned myself and my family into Lexus customers for life! More
by twinaggie03
Employees Worked With
Other Employees :
Pam Bolen
February 29, 2024
I have been a most consistent and loyal client of this dealership since the Lexus vehicle was introduced into Houston many years ago. My wife and I have either purchased or leased Lexus automobiles year dealership since the Lexus vehicle was introduced into Houston many years ago. My wife and I have either purchased or leased Lexus automobiles year after year and doubt that that will ever change. In regard to the employees with whom I have encountered during my visits, I don't think you can get much better. The ambiance I encounter when I arrive is one of comfort and professionalism. Keep up the good work. More
by jdrutz
February 28, 2024
Daniel is excellent in completing, communicating, and following up on the complete service items requested. Thanks Daniel for making the service department look good! following up on the complete service items requested. Thanks Daniel for making the service department look good! More
by bengelke
Employees Worked With
February 28, 2024
No one welcome or greet you when walk in the service area. Take me a while to be sure where is the service front desk. Suggest putting a front desk sign to help the new customer. area. Take me a while to be sure where is the service front desk. Suggest putting a front desk sign to help the new customer. More
by Wchung
February 28, 2024
friendly, good interpersonal skills, nice and clean environment, prolonged service, no pushing for extra added ons, environment, prolonged service, no pushing for extra added ons, More
by Atta
Employees Worked With
February 28, 2024
Great Experience with the entire process. From sales to finance we were completely satisfied. Would recommend !! From sales to finance we were completely satisfied. Would recommend !! More
by CHRISBP101
February 28, 2024
Philippe was very helpful show me the car. He did stay late to get my trade-in. He did stay late to get my trade-in. More
by NYGUIRGUIS66
Employees Worked With
