Westside Lexus

Recall visit plus a minor repair. Good service. Service was good. Friendly and helpful. Some repair items are marked up 4X the cost of outside work. I expect to pay a little more at the dealer fo Service was good. Friendly and helpful. Some repair items are marked up 4X the cost of outside work. I expect to pay a little more at the dealer for OEM parts and a slightly higher labor cost, but it is sometimes ridiculously expensive. More

Incredible service It's great to have worked with Andrew in resolving my AC issue. He showed a real commitment to help and was extremely professional. Honestly can't say It's great to have worked with Andrew in resolving my AC issue. He showed a real commitment to help and was extremely professional. Honestly can't say enough good things about my experience and overall satisfaction with Andrew. More

service experience Scott Bissonett has been my service advisor day 1 of ownership. I am grateful to Frank Mata (sales) introduced me to a responsive and client oriented Scott Bissonett has been my service advisor day 1 of ownership. I am grateful to Frank Mata (sales) introduced me to a responsive and client oriented service advisor. Scott is efficient, honest, accommodating and always with a smile! More

55 K Mile service Outstanding service as always. Laura Brown makes you feel like family. I was also very pleasantly surprised with the price of the tires. i have owned Outstanding service as always. Laura Brown makes you feel like family. I was also very pleasantly surprised with the price of the tires. i have owned 3 different Lexus vehicles and wouldn't have them serviced anywhere else. More

Very satisfactory,k Very friendly extra and speedy services, I was excited to have car washed and gas filled in full when I got my car. I was very happy to get my car s Very friendly extra and speedy services, I was excited to have car washed and gas filled in full when I got my car. I was very happy to get my car service while waiting. It saved my time and effort. Thanks Andrew. More

Laura Brown, my service rep, is always so efficient I brought my RX350 in to the dealership for the 40,000 mile service. My service rep, Ms. Laura Brown, is always so efficient and professional. She is I brought my RX350 in to the dealership for the 40,000 mile service. My service rep, Ms. Laura Brown, is always so efficient and professional. She is friendly and is also very knowledgeable and professional. I arrive at the dealership and she is ready; she collects the formation she needs from me and then has a loaner car ready for me. There are no surprises when dealing with Laura; she explains everything thoroughly so I have a good idea of any costs and likely timing for when my vehicle will be ready. I'm never disappointed when dealing with Laura. More

Prompt, efficient, professional...extremely thorough!! My initial contact in the service department noticed a small chip on my windshield...he pointed it out to me and quickly got GEICO on the phone to coo My initial contact in the service department noticed a small chip on my windshield...he pointed it out to me and quickly got GEICO on the phone to coordinate the repair. I wouldn't have noticed it and resulting damage could have cost me up to $500. Very thoughtful, extremely effective service! I'm always in and out and less than 45 minutes and I drive away in a clean, efficient car! More

30,000 Mile Checkup The service I've received from Chris Nemoto and the rest of the service department is outstanding. I generally borrow a car for the day and I'm alway The service I've received from Chris Nemoto and the rest of the service department is outstanding. I generally borrow a car for the day and I'm always in and out in less than 10 minutes. They complete their through review and I get a call to discuss by lunchtime. Zero complaints which is why I've now owned 3 different Lexus vehicles. More

Online scheduling and agent, Scott Bissonett were superb As above, online scheduling was very efficient and the whole process, from arriving at the garage to processing with Scott Bissonett to handle (very w As above, online scheduling was very efficient and the whole process, from arriving at the garage to processing with Scott Bissonett to handle (very well) every detail. I was much impressed. More

Great service Car get great service the first go round and the Dealer is close by. The people I have contact with are professional and knowledgeable. The service Car get great service the first go round and the Dealer is close by. The people I have contact with are professional and knowledgeable. The service hours on Saturday are great More