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Westside Lexus
Houston, TX
6,703 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,704 reviews
March 04, 2024
The salesman was honest and genuine. He understood that it is much better to make a long term customer than a quick buck. He understood that it is much better to make a long term customer than a quick buck. More
by cynrich97
Verified CustomerEmployees Worked With
March 03, 2024
I arranged everything over the phone and email with Jeffery. He made everything simple and easy for me. The dealership was a smooth experience. Jeffery. He made everything simple and easy for me. The dealership was a smooth experience. More
by debraharken
Employees Worked With
March 03, 2024
We were disappointed that the car I originally looked at in Feb 2024 was not available when I went to buy a car this month. I specifically was interested in buying the (2023 GX460 Premium plus sports desig in Feb 2024 was not available when I went to buy a car this month. I specifically was interested in buying the (2023 GX460 Premium plus sports design package- White Color). However, I specifically made an appointment with Shawn, and he did not tell me prior, the White car was already sold/not available. I went to the dealership on Friday, March 1, with the intention to buy it. So, he said there was Silver and Black. I tried to negotiate off the MSRP sticker price of the 2023 GX 460 Silver car. We did not come to a deal at that visit and I walked out of dealership disappointed. But, Shawn texted me back and said he was locked in at X" discount from the GM. I did return to the dealership the same evening and purchased the car. I had previously bought 2 cars from this dealership and had an 5 star excellent experience (Jeff Margolis). Unfortunately, he retired. More
by rmellisor
Employees Worked With
March 03, 2024
Have purchased/leased 4 cars from the dealership and am pleased with the service. Service department is very good as well. pleased with the service. Service department is very good as well. More
by HOUSEDOC98
March 03, 2024
Westside is the dealership! I would not buy anyplace else. They are the best at sales and service I would not buy anyplace else. They are the best at sales and service More
by ELIZABETH.BLAKEMORE
March 02, 2024
Very professional and easy to work with. Lauren work hard to determine our requirements and finding the right car for us. Lauren work hard to determine our requirements and finding the right car for us. More
by dave.haynes
March 01, 2024
This is not our first transaction with Jeffery Byers! He is excellent!! Tammy Elliott at the front desk was exceptional also!! ⭐️⭐️⭐️⭐️⭐️ He is excellent!! Tammy Elliott at the front desk was exceptional also!! ⭐️⭐️⭐️⭐️⭐️ More
by barnat4
Employees Worked With
March 01, 2024
Excellent dealership! I will definitely buy another Lexus here. Philippe made my car buying experience a pleasant one. Very honest and clear people. I appreciate it very I will definitely buy another Lexus here. Philippe made my car buying experience a pleasant one. Very honest and clear people. I appreciate it very much. More
by Carlos
March 01, 2024
To notch dealership. Danny Garza is an exceptional sales representative. Went above and beyond what was expected. A great member to have on your team. Danny Garza is an exceptional sales representative. Went above and beyond what was expected. A great member to have on your team. More
by ajoybou18
Employees Worked With
March 01, 2024
Great and easy process. Very transparent process. Would definitely recommend them to purchase a car. Very transparent process. Would definitely recommend them to purchase a car. More
by Lclark3
