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Westside Lexus
Houston, TX
7,017 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,017 reviews
August 10, 2018
Chris Nemoto was excellent in his dealings and service. Great service and attention to details about the reported problems. He addressed the issues and provided with the details about what were done and wha Great service and attention to details about the reported problems. He addressed the issues and provided with the details about what were done and what findings were. More
by zakihusain
Verified Customer
August 10, 2018
Exceptional Service The employees at Westside Lexus are friendly, professional, and very efficient. Everyone loves their job and has smile on their face. I highly recom The employees at Westside Lexus are friendly, professional, and very efficient. Everyone loves their job and has smile on their face. I highly recommend Westside Lexus. More
by Marilyn
August 10, 2018
A/C fixed by next day :) I got my a/c fixed and ready by the next business day! And it's freakin' hot in HOUSTON TEXAS! THANK YOU!!!! THANK YOU!!!! I got my a/c fixed and ready by the next business day! And it's freakin' hot in HOUSTON TEXAS! THANK YOU!!!! THANK YOU!!!! More
by GGIL67
Employees Worked With
August 10, 2018
Excellent Service We greatly appreciate the excellent service at Westside Lexus. Clarence Keever was wonderful, he answered all of our questions and took time to go ove We greatly appreciate the excellent service at Westside Lexus. Clarence Keever was wonderful, he answered all of our questions and took time to go over the many features the vehicle offered. We are very satisfied with our purchase! More
by ELG Mommy
Employees Worked With
Clarence Keever
August 10, 2018
Courteous and consistent Service at westside is always coutlrteos, consistently good, and efficient. They always deliver on promises, are easy to work with, and make the exper Service at westside is always coutlrteos, consistently good, and efficient. They always deliver on promises, are easy to work with, and make the experience positive. More
by pmczuba
Employees Worked With
Josh Guerra
August 10, 2018
Great customer service This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales to Service - are courteous, friendly and professional. More
by CAROLYN S.
August 10, 2018
All was fine. Everyone was so friendly. In and out quickly! Will return here for all device and next new car as well. Great place. Lounge nice too. Everyone was so friendly. In and out quickly! Will return here for all device and next new car as well. Great place. Lounge nice too. More
by glynn736
Employees Worked With
August 10, 2018
5000 mile service Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! More
by YANG_STEVE
August 09, 2018
Always a pleasure Even though my car was totaled. The amount of concern for my safety, was very heart warming! I will miss my car but will miss having a reason to visit Even though my car was totaled. The amount of concern for my safety, was very heart warming! I will miss my car but will miss having a reason to visit! More
by melissa.m.boyle
August 09, 2018
Great Service My vehicle would not start and was in garage. Roadside Assistance helped me get to the dealership. Andrew had loaner car waiting for me and car was re My vehicle would not start and was in garage. Roadside Assistance helped me get to the dealership. Andrew had loaner car waiting for me and car was ready for pick up that afternoon. More
by tklages316
