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Westside Lexus

Houston, TX

4.8
6,702 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,702 reviews

March 07, 2024

So easy to work with. I called Jeffery to tell him the car I wanted. We did everything over the phone so that when I arrived at the dealership, all I had to do was sign pa More

by debraharken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Westside Lexus responded

Debrah, it's great to know that Jeffery and our team at Westside Lexus made your car buying process so smooth. We're all about convenience for our customers! Enjoy your new ride!

March 07, 2024

Everyone was pleasant and the facility was extremely nice and clean; overall a very nice experience. More

by KLEROY22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Westside Lexus responded

Everyone here at Westside Lexus appreciates the positive feedback. Thank you for taking the time to leave us a review!

March 07, 2024

Nice clean dealership with friendly and helpful staff. Good selection of cars/trucks for purchase or lease. Go see Alex and tell him Drago sent you! More

by dragohowell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Westside Lexus responded

We're glad to know you had a positive experience at Westside Lexus! We'll definitely pass on your compliments to Alex and the rest of our team. Thanks for recommending us, we appreciate it!

March 06, 2024

John Loving was very succinct and to the point. Went in expecting a large tug of war, but walked out with a new car with only~1hr of negotiations. More

by Frym88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Westside Lexus responded

It's great to know that John and our team at Westside Lexus could make your car-buying experience smooth and efficient. Thanks for trusting us with your business - enjoy the ride!

March 06, 2024

Jeffrey was AMAZING! He made the car buying experience pleasant and hassle free. His passion and commitment to deliver a bar raising customer experience has made me a li More

by keeorgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Westside Lexus responded

We're so glad to know that Jeffrey provided an amazing car-buying experience for you at Westside Lexus! It's great to have you as a lifelong customer. Thank you for your kind words and support!

March 06, 2024

Jessica was always helpful to answer questions and work around our schedule. We thoroughly enjoyed working with her! Great customer engagement! More

by njhochs
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Westside Lexus responded

Thanks for the shout-out! We're glad to know Jessica was able to provide you with such a positive experience at Westside Lexus. Your kind words are greatly appreciated!

March 05, 2024

Even though he was busy he still got the job done quicker than he estimated. He was very thorough and got my wife's car repair done. Great guy! More

by pascual7e7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Westside Lexus responded

We're glad our team at Westside Lexus was able to provide efficient and thorough service for your wife's car. Thanks for sharing this positive feedback - here's to smooth, safe miles ahead!

March 05, 2024

Andrew is always responsive and quick to return a call or question. I have worked with him and Jeffrey Byers for numerous years now and will continue to recommend them and Westside Lexus for any car needs. More

by Kristi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Westside Lexus responded

Kristi, we're so glad to know that Andrew and Jeffrey have been able to assist you over the years at Westside Lexus. We appreciate your recommendations and look forward to continuing our relationship with you!

March 04, 2024

The salesman was honest and genuine. He understood that it is much better to make a long term customer than a quick buck. More

by cynrich97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Westside Lexus responded

We're so glad to know you had a positive experience with our sales team at Westside Lexus. We truly believe in building long-term relationships here, and we appreciate your recognition of that!

March 03, 2024

I arranged everything over the phone and email with Jeffery. He made everything simple and easy for me. The dealership was a smooth experience. More

by debraharken
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Westside Lexus responded

Debrah, it's great to know that Jeffery and our team at Westside Lexus made your experience smooth and easy. We appreciate you taking the time to share this!

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