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Westside Lexus

Houston, TX

4.8
7,016 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,016 reviews

August 16, 2018

Best Lexus repairs & services in Houston! I love this place. I’ve been going to Westside Lexus service department for many years now. Excellent services as always. Very informative and knowle More

by MISTERNUI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Fun and pleasant Nice friendly people and helpful. Actually kept asking if I needed anything else. MICHAEL Martini was super! My car was serviced washed and all in all More

by ssamper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Martini
August 16, 2018

I like it I like there so much.everbody worked there are so nice. I wish they will work a little bit faster.the car get more clear More

by xiujun2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Zamora
August 16, 2018

Easy to get in, great advisors, quick service Great experience! They were able to get me in with very little notice as well as arrange a rental for me (love this perk!!!). Matthew was friendly and More

by REBYRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Chatman
August 16, 2018

Great service Scott Bisonette rules! He made the headache of getting your car fixed a pleasant experience. I was in and out within the hour where the battery was More

by Lexus Aficionado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Mr. Kapllan Duraj Everybody tries to make us feel very welcome especially Caleb Sowell/sales manager is very friendly, and has great professional communication. Defin More

by kapllanduraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Sowell
August 16, 2018

Awesome 60k check-up jacob in the service department has been my go-to guy several times. He has helped me get my car situated in timely manner with exceptional customer s More

by mnguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Excellent Great people and service. Will recomend to everybody. Experience with john parish and josh guerra was outsdanding. We have no plans on looking at diff More

by rmfuentes12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson, Monique Wilkinson, Josh Guerra, John Parish
August 16, 2018

Excellent Service! All services are explained and the costs involved. Any unexpected repairs that are revealed during the inspection/service are explained and you have More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Good Work Chris followed through on all points, this is rare these days as in my engineering work I am constantly having to follow up on others work or it will More

by LONGLEAFCOFFEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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