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Westside Lexus

Houston, TX

4.8
7,013 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,013 reviews

August 26, 2018

Friendly Professional experience. Buying a car can be a stressful experience. One is making an expensive decision with really minimum time to really spend time testing the car or cars More

by Bob0204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Perkins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
August 26, 2018

Our salesman was excellent Jeff Jones was our salesman and he got us in and out of the dealership. Negotiations were reasonable. We feel freely and not too much pressures from More

by lee723700
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 26, 2018

Impressive experience John was memorable . We went to another Dealer but because of John Loving we went back to Wet side Lexus and we finalized our purchase . More

by edca999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Chomer
August 26, 2018

Bought a 2015 GS350 F Sport One of our keys had not been programmed and we need to wait 10 or 15 minutes for it to be programmed. Other than that, everything went fine More

by paulvu68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephania , Kevin Jacobson, David Orr
August 25, 2018

Seamless Chase was very helpful through the process and handled the repair pretty well. Everything kept moving without having to check on it. Chase only called More

by mmohammed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

55k Service I’m very happy with my Lexus and the service from Westside Lexus Houston. I especially like the fact that the service is quick, straightforward and no More

by John C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

I got a good service. I say thanks to Scott and his coworke. The service is good. I am not only get a car maintenance service, but also learned some knowledge of the my Lexus car. Thanks for the service people. More

by wilmacw
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Juge, Kyle Pender
August 24, 2018

Quick, Easy, Efficient The service was seemless. Estimated wait time was very precise. Mr. Nagler was extremely communicative and kept me up to date with the progress of my More

by staleyt4d
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 24, 2018

Service appointment for 100 K and tire Ratstion My experience very good your service advisor was very prompt in writing service order and explain to me what the estimate is based on. Job done in pro More

by Aninbabu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Zamora
August 23, 2018

Good service. Good communication. Good service. They took back the car to readdress something I pointed out and fixed it. Friendly service and a well equipped and nice lounge area! More

by deveshmody
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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