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Westside Lexus

Houston, TX

4.8
6,557 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,557 reviews

January 15, 2017

Great service I have the best service advisor, which is Dave Hass. He always provides great service at Westside Lexus. The car was ready when I asked for. West More

by Houston Cards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
January 14, 2017

Maintenance The service is very good, getting a loner is never a problem. The time from when I drop off the car to the time my car is ready is usually 2-3 hours. More

by oziedeb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
January 14, 2017

Great experience Jason Bibb was awesome! He was very professional and kept me updated on all the progress. It great to know my car was well taken care of. He needs a r More

by Macomer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2017

Great repair Experience! Matt communicated each step and kept me informed of the process. Much appreciated. The only think I would change would be Saturday hours. It would hav More

by Candyhtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Schloemer
January 14, 2017

Maintenan service I have my car 10k maintenance service and satisfied with the service. Good communication, good timing arrangements, and a loan car arrangement. More

by Weiping Zhou.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Hou
January 14, 2017

Good service high price For my 30000 mile service I paid $650 which is too much. I felt like I was not getting that many things done for that price. More

by Setareh
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2017

Excellent customer service from Westside Lexus Every experience has been better than the next... Looking forward to any future service or new car buying experiences with Westside Lexus! Many tha More

by tkinney34
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2017

Extremely God I was extremely satisfied. A couple of points of happiness. 1) Within only one day of my calling about fixing the recall, it was scheduled and then co More

by DarthV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2017

Excellent Service I wnet to the Westside Lexus dealer to have my car front windshild replaced. And Christine was very helpful and kind. Hope she can be my advisor More

by Jun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
January 13, 2017

Service The Service Department always goes out of its way to make sure your time spent at the dealership is minimized. I specifically call out Andrew Tran who More

by adnanhzaidi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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