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Westside Lexus

Houston, TX

4.8
6,557 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,557 reviews

February 03, 2017

Excellent service Always kind, helpful and so professional! The service is done in a timely manner. The accommodations while waiting are nice and comfortable. It is ju More

by Marilyn 1969
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 02, 2017

Excellent service Josh Guerra always performs at an excellent level of customer service. I always look forward to seeing him. I look forward to your help in the future. More

by Luvalexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 02, 2017

Service Great Service! My free loaner was ready when I got there. The TV said WELCOME and my name. Very cool! Laura was very nice and quick. More

by Sarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2017

Great experience in and out! Thank you! Great customer experience. He was very attentive and helpful. i love the coffee and setting. There is no loud speaker so I can make client calls and More

by shelby58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Sorto
February 02, 2017

Just a routine oil and filter change. I was in and out with Service was performed to my full satisfaction. My 2009 Lexus 350 has only 15000 miles on it so the need for service is very infrequent More

by Poverschie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
February 01, 2017

100,000 mile checkup. Another awesome visit for my 100,000 mile checkup. Scott is the man. This is Lexus number three and all have been great cars to own. More

by Jcrossjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2017

Chase Clements and his extraordinary service Here is what I wrote to Chase: Chase, Sorry for the delay, but heavy schedule. First of all, thank you. I've been a Lexus owner for many years a More

by simms, gwen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Claments
February 01, 2017

Great Service Westside Lexus consistently provides excellent customer service. My service advisor, Josh Guerra, was out the day I brought my car in for service. C More

by s dowdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christine Tennant
January 30, 2017

Extremely Satisfied Nestor Sorto handles my service work. Nestor is courteous, friendly and very professional. I was very satisfied with the repair and the service provid More

by davidb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nestor Sorto
January 30, 2017

Urgent replacement of battery My battery ran down. I took it to Westside Lexus. My client advisor Andrew Tran arranged an immediate replacement while I waited despite the fact I di More

by Abi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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