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Westside Lexus

Houston, TX

4.8
6,557 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,557 reviews

March 13, 2017

Great service I arrived on time for the appointment and their service was fast and professional, They expain what was going to be done for the 30,000 miles service More

by Gloria O
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2017

I was satisfied I am happy at Westside because of Mary Margaret. I think that pretty well covers how I feel about Westside. I don't know any other sale's person, bu More

by White, SE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alfredo Hernandez, Erin Frampton
March 09, 2017

Great customer Service Customer service was excellent, wait was not long. Waiting area was very comfortable and I even had my car vacuumed and washed. Chase was very plesa More

by Anthony123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Clements
March 08, 2017

Dashboard Recall handled well. Work was done in a quality manner. Scheduled so that I had a loaner. Dave Haas was able to do other needed maintenance. Dave has the work history and More

by Driver716
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
March 08, 2017

Josh Guerra is an all-star at customer service. Great service all the time at this location and by Josh. I definitely feel my cars are in great hands at this location. No reason for me to change. More

by tuffelhound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
March 07, 2017

Car Buying Experience We personally want to take the time thank our sales consultant, Mr. Shannon George and the Finance manager, Mr. Paul Rockett for taking care of our ve More

by Joseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Rockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2017

Great service Jacob really exceeded my expectations He updated me and got everything done in a timely manner Great service! Would definitely recommend this dealersh More

by RickC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2017

Extremely Satisfying! Having a car repaired at Westside Lexus with Dave Hass is always an outstanding experience. The service is done in at timely fashion and the car is re More

by davisbr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
March 07, 2017

Service review Charles Perkins is always professional and efficient. I don't waste a moment getting my car serviced. He gives great suggestions on timing of bringing More

by Cookie Boeker
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2017

Great Service! Great job of fixing everything needed on my car. I'm glad I had the 100,000 warranty so everything is inn tip top shape! Great service with Andrew, as More

by GregoryST
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Tran
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