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Westside Lexus

Houston, TX

4.8
6,557 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,557 reviews

March 29, 2017

Online scheduling and agent, Scott Bissonett were superb As above, online scheduling was very efficient and the whole process, from arriving at the garage to processing with Scott Bissonett to handle (very w More

by hybridmike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2017

Very satisfactory,k Very friendly extra and speedy services, I was excited to have car washed and gas filled in full when I got my car. I was very happy to get my car s More

by Kinglu
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2017

Great service Car get great service the first go round and the Dealer is close by. The people I have contact with are professional and knowledgeable. The service More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Vu, Andrew Tran
March 27, 2017

Great Experience! Timely, efficient and all together great! Going to this dealership for service was a pleasure. I dropped off my Lexus for a Dash Cover replacement and NOW want to buy a NEW Lexus because of t More

by Terrijok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chance was his name!
March 27, 2017

Routine service Routine service is anything but routine as Westside Lexus makes waiting for your cars service most pleasant plus a loaner car is always available. More

by Sheryl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
March 26, 2017

My Lexus had body work, and it is like new. Jason handled my repairs and was great about updating the work. I would recommend them highly. I purchased my last two vehicles at Westside Lexus and More

by Shelley Giglio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Bibb
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2017

Best Service The drop off was to change the dash cover under recall. As usual, my service advisor Mr Chris Nemoto provided me the best service. The service was qui More

by Serge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2017

Super outstanding service. Service was outstanding from beginning to end. Very friendly, clean and professional. This whole experience has changed my mind on where to have my v More

by Ronald Bortz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2017

Superior Service I had an unusual liftgate problem...and got it solved. It was initially a sporadic problem, so they could not find it the first time, but were able t More

by Hybrid Hal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 24, 2017

Best experience ever with a salesperson when buying a car Steve Budde provided me with the best experience I have ever had with a salesperson. He was courteous, knowledgeable helpful and above all patient. Fu More

by simin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Cook, Steve Budde
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