
Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Excellent service Great experience and very helpful staff. Was very patient with me and helped me look at all options. Mike and bob were both very helpful and easy to Great experience and very helpful staff. Was very patient with me and helped me look at all options. Mike and bob were both very helpful and easy to work with More
Experience Excellent from start to finish Mary and Steve took great care of me throughout the entire car buying experience. We will continue to use them for all Excellent from start to finish Mary and Steve took great care of me throughout the entire car buying experience. We will continue to use them for all of our car buying needs. More
Yet another excellent experience at Westside Lexus! Excellent experience. From the salesman (Jeffrey Byers) to the Finance person (Sinh Pham), I was treated as a valued customer. I believe this was my Excellent experience. From the salesman (Jeffrey Byers) to the Finance person (Sinh Pham), I was treated as a valued customer. I believe this was my 10 car from this dealership. Obviously, I am a well-satisfied customer. More
Amazing, seamless, Everything was so easy and pleasant. Alex and Christian always go above and beyond. It couldn’t have gone any smoother. The customer service is beyon Everything was so easy and pleasant. Alex and Christian always go above and beyond. It couldn’t have gone any smoother. The customer service is beyond excellent. This is why I am a repeat Lexus customer. ill be a Lexus customer for life! More
I had a great all arround experience iat Westside Lexus Great experience at Westside Lexus.. Everyone was very helpful and explained everything thoroughly and answered all my questions. Gonzo was extremel Great experience at Westside Lexus.. Everyone was very helpful and explained everything thoroughly and answered all my questions. Gonzo was extremely helpful and was not pushy which is different than a lot of sales people I’ve had. More
Best experience buying a car ever At every turn in the process, I was taken care of like a king. I love my ES 350. Thanks guys for the great buying experience. At every turn in the process, I was taken care of like a king. I love my ES 350. Thanks guys for the great buying experience. More
Westside is like family My family has purchased Lexus vehicles from Westside, and returned there for service, since 1994. The Westside family has always treated us with care My family has purchased Lexus vehicles from Westside, and returned there for service, since 1994. The Westside family has always treated us with care. I have not met anyone at Westside who hasn’t greeted me with a smile and asked me what they can do to assist me. There are several Westside members that I have been working with for a long time. I still deal with the same sales person I dealt with in 1994! My current sales person has sold or leased me five RXs since 2001. He knows me and my family and we regularly communicate about our respective “news”. I enjoy visiting Westside Lexus, the showroom and the service center. More
Fantastic Experience! I can't express enough how pleased I am with Westside Lexus service department. They provide a level of focus on customer service which is rare in to I can't express enough how pleased I am with Westside Lexus service department. They provide a level of focus on customer service which is rare in today's world - and my latest experience there essentially guarantees that when it's time to buy a new car, my first stop will be Westside Lexus and it will be very difficult for me to be convinced to buy anything other than a Lexus ever again. Well done Westside Lexus! More
Customer service Brought my vehicle in to drop off and get worked on, due to someone hitting vehicle while parked. Spoke with Jason, provided him all the other person' Brought my vehicle in to drop off and get worked on, due to someone hitting vehicle while parked. Spoke with Jason, provided him all the other person's insurance info, etc. Told me that the person's insurance used a 3rd party adjuster, and that it would take "much longer than average to get into contact with them for repair costs." He then advised me to use my insurance and have them charge the other persons. When I told him my insurance he told me "they are hard to get a hold of" By this point I realized this person was basically telling me to "get lost" and that he didn't want to deal with getting a hold of the other person's insurance for the repairs on my vehicle. I am very upset this happened during my first visit, I will never bring my vehicle back to this dealer for any sort of work, nor will I ever recommend it. More
Great experience My experience was very good. No high-pressure salesman working on me. Results were excellent, service was great, no complaints whatsoever.I would reco My experience was very good. No high-pressure salesman working on me. Results were excellent, service was great, no complaints whatsoever.I would recommend Westside Lexus dealership to anybody I know. More