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Westside Lexus

Houston, TX

4.8
7,042 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 7,042 reviews

March 10, 2019

Excellent service Great experience and very helpful staff. Was very patient with me and helped me look at all options. Mike and bob were both very helpful and easy to More

by jychu2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Juge
March 10, 2019

Experience Excellent from start to finish Mary and Steve took great care of me throughout the entire car buying experience. We will continue to use them for all More

by annabtx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Margaret McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Budde
March 10, 2019

Yet another excellent experience at Westside Lexus! Excellent experience. From the salesman (Jeffrey Byers) to the Finance person (Sinh Pham), I was treated as a valued customer. I believe this was my More

by JKENT.FRIEDMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2019

Amazing, seamless, Everything was so easy and pleasant. Alex and Christian always go above and beyond. It couldn’t have gone any smoother. The customer service is beyon More

by Barbara Hartley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Winnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian. He showed me everything in the car and how to use it. He was exceptional, Will Zamora
March 08, 2019

I had a great all arround experience iat Westside Lexus Great experience at Westside Lexus.. Everyone was very helpful and explained everything thoroughly and answered all my questions. Gonzo was extremel More

by jsorensen0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gonzo Jimenez
March 07, 2019

Best experience buying a car ever At every turn in the process, I was taken care of like a king. I love my ES 350. Thanks guys for the great buying experience. More

by Chris1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Breaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sinh Pham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2019

Westside is like family My family has purchased Lexus vehicles from Westside, and returned there for service, since 1994. The Westside family has always treated us with care More

by Okieboat1979
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shekhar Shroff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson
March 06, 2019

Fantastic Experience! I can't express enough how pleased I am with Westside Lexus service department. They provide a level of focus on customer service which is rare in to More

by CypressLexusGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2019

Customer service Brought my vehicle in to drop off and get worked on, due to someone hitting vehicle while parked. Spoke with Jason, provided him all the other person' More

by Jackson
Customer Service
Recommend Dealer
No
Employees Worked With
Jason Bibb
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2019

Great experience My experience was very good. No high-pressure salesman working on me. Results were excellent, service was great, no complaints whatsoever.I would reco More

by stevebarker44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Shafer
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