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Westside Lexus
Houston, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The worst experience It was the worst experience I asked about an update to the navigation sys as the screen turned off ones before? So I realized that: They reset my It was the worst experience I asked about an update to the navigation sys as the screen turned off ones before? So I realized that: They reset my navigation system to factory settings! They deleted all the information from the navigation system! And now the navigation has too many problems ... They made me hate my 2016 Lexus LX 570 that has only 6000 miles! More
New Car Follow Up Service ... Excellent My new Lexus was in for the 25,000 mile check up and oil change. I was told it would be about 90 minutes ... .I was in and out in less than an hour. My new Lexus was in for the 25,000 mile check up and oil change. I was told it would be about 90 minutes ... .I was in and out in less than an hour. The waiting area is pleasant and quiet. More
Service I have always been pleased with the service at Westside and with Dave Haas. One of the main things that keeps me buying a Lexus is the dependability I have always been pleased with the service at Westside and with Dave Haas. One of the main things that keeps me buying a Lexus is the dependability of the car and the great service I receive. I feel valued and appreciated from the moment I drive into the service department. More
Excellent service My car service was excellent and prompt. The Lexus personnel were very polite and knowledgeable. The lounge was very comfortable and welcoming. I have My car service was excellent and prompt. The Lexus personnel were very polite and knowledgeable. The lounge was very comfortable and welcoming. I have 207,000 miles on my 2007 RX350, and it still looks like a brand new car and runs as smoothly as the day I bought it. The Lexus service is always wonderful. More
Exellent Service Service department has provided an excellent service. I have been visiting your service department for last 14 years and I will certainly recommend Service department has provided an excellent service. I have been visiting your service department for last 14 years and I will certainly recommend your service department to all of my friends. More
Great service Service rep had loaner car ready when I arrived. My car was ready sooner than expected. Easy checkout. No muss, no fuss. They made everything easy. I Service rep had loaner car ready when I arrived. My car was ready sooner than expected. Easy checkout. No muss, no fuss. They made everything easy. I like easy. More
Oil change I brought my RS350 in on Saturday 8am. Scott B. was very friendly and polite to get my paper ready. I would recommend Scott for my friends. I brought my RS350 in on Saturday 8am. Scott B. was very friendly and polite to get my paper ready. I would recommend Scott for my friends. More
Radiator repair.. Laura Brown was very friendly & did a great job informing me of the issues with my IS300. Would recommend picking her if you set up an appointment onl Laura Brown was very friendly & did a great job informing me of the issues with my IS300. Would recommend picking her if you set up an appointment online. More
Great service and advisor Wonderful experience and Laura was very thorough and my car was serviced timely. I would recommend service department to my friends. Comfortable loung Wonderful experience and Laura was very thorough and my car was serviced timely. I would recommend service department to my friends. Comfortable lounge areally as I waited for my car to be ready. More
It Should Always be This Way Everyone was so helpful and well informed. Andrew greeted me when I came and guided me through the warranty work process. This included making sure th Everyone was so helpful and well informed. Andrew greeted me when I came and guided me through the warranty work process. This included making sure the loaner car was full of gas. When my schedule changed and did not permit me to pickup the car. Andrew was very flexible and let me retain the car until the next morning. It was a very positive experience. More