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Westside Lexus

Houston, TX

4.9
6,435 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,436 reviews

February 28, 2017

The worst experience It was the worst experience I asked about an update to the navigation sys as the screen turned off ones before? So I realized that: They reset my More

by My2016LexusLX570
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Josh Guerra
February 27, 2017

New Car Follow Up Service ... Excellent My new Lexus was in for the 25,000 mile check up and oil change. I was told it would be about 90 minutes ... .I was in and out in less than an hour. More

by Ay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 24, 2017

Service I have always been pleased with the service at Westside and with Dave Haas. One of the main things that keeps me buying a Lexus is the dependability More

by Anita K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Haas
February 24, 2017

Excellent service My car service was excellent and prompt. The Lexus personnel were very polite and knowledgeable. The lounge was very comfortable and welcoming. I have More

by amy525
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Somora
February 24, 2017

Exellent Service Service department has provided an excellent service. I have been visiting your service department for last 14 years and I will certainly recommend More

by John Lee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 24, 2017

Great service Service rep had loaner car ready when I arrived. My car was ready sooner than expected. Easy checkout. No muss, no fuss. They made everything easy. I More

by LJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
February 22, 2017

Oil change I brought my RS350 in on Saturday 8am. Scott B. was very friendly and polite to get my paper ready. I would recommend Scott for my friends. More

by JT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2017

Radiator repair.. Laura Brown was very friendly & did a great job informing me of the issues with my IS300. Would recommend picking her if you set up an appointment onl More

by DandamanRocket
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2017

Great service and advisor Wonderful experience and Laura was very thorough and my car was serviced timely. I would recommend service department to my friends. Comfortable loung More

by Oshea.Charlene
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
February 21, 2017

It Should Always be This Way Everyone was so helpful and well informed. Andrew greeted me when I came and guided me through the warranty work process. This included making sure th More

by M. Thornhill
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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