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Westside Lexus
Houston, TX
7,051 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family.
HOLIDAY HOURS: We will be close:
July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,051 reviews
March 23, 2019
Pleasant experience Merrell is very good and easy to work with! Highly recommended. He is not pushy at all and just explain to you the car. Very professional. I enjoye Merrell is very good and easy to work with! Highly recommended. He is not pushy at all and just explain to you the car. Very professional. I enjoyed the purchase process, and the car as well! More
by Tony
Verified Customer
March 23, 2019
Best Purchasing Experience! I can’t express enough how pleased I am with my leasing experience at Westside Lexus. Lurie Keener provided me with a high level of customer focus and I can’t express enough how pleased I am with my leasing experience at Westside Lexus. Lurie Keener provided me with a high level of customer focus and attention. Mr. Keener went above and beyond to ensure that my new Lexus was the best fit and value for me. During this process I also worked with Mike Shafer who is a gem one of the best car buying experience I have experienced. Thank you Westside Lexus! More
by tolivertd
March 22, 2019
Very good service. The people at Westside Lexus provide very good service and a very good inventory. I would recommend them to a friend without reservation. In fact, I The people at Westside Lexus provide very good service and a very good inventory. I would recommend them to a friend without reservation. In fact, I already have. More
by rphtx1
Employees Worked With
March 22, 2019
Good experience Great dealing with Mike and the team. I never felt rushed and I never felt forced into anything. Good balance that I recieved from mike and the team. Great dealing with Mike and the team. I never felt rushed and I never felt forced into anything. Good balance that I recieved from mike and the team. More
by karimkhawaja85
Employees Worked With
Gerald Chomer, Kevin Jacobson, Mike Richards
March 22, 2019
Wonderful Westside I just signed the papers for my third lease from Westside Lexus. Mike Nelson, my salesman, was laid-back, friendly, and made everything easy. The GM I just signed the papers for my third lease from Westside Lexus. Mike Nelson, my salesman, was laid-back, friendly, and made everything easy. The GM, Gary Cohen, is a terrific fellow, as well. Very happy with my “newest“ Lexus! More
by susanseabass
March 22, 2019
Efficient sales experience You can purchase a car with minimal hassle and haggling over price . Lexus vehicles are noted for their performance and reliability.Service at this de You can purchase a car with minimal hassle and haggling over price . Lexus vehicles are noted for their performance and reliability.Service at this dealership is always excellent. More
by rtausend
March 21, 2019
Great experience. This is the 1st time buying a Lexus and the experience was great. My salesman Lance was awesome. Lance didn’t pressure us and was available whenever I This is the 1st time buying a Lexus and the experience was great. My salesman Lance was awesome. Lance didn’t pressure us and was available whenever I neede him. More
by gboudreaux
Employees Worked With
Lance Dodd
March 21, 2019
Leased a new RX350 Sinh helped my husband purchase his IS few years ago. This time, we were hoping to see Sinh again but we found out that he moved up you Finance Depart Sinh helped my husband purchase his IS few years ago. This time, we were hoping to see Sinh again but we found out that he moved up you Finance Department. We are fortunate to have met Nam in Sales department because he is very approcheae, attentive to our needs, and was able to answer all our questions. After finding the perfect vehicle for us, Sinh was able to help us with the payments and all the paperworks. Excellent service received from Sinh and Nam. More
by a_comple
March 21, 2019
Extraordinary We had the best experience ever buying a car at Westside Lexus. Our salesman, Lance Dodd, is who made it so outstanding. He took the time to make su We had the best experience ever buying a car at Westside Lexus. Our salesman, Lance Dodd, is who made it so outstanding. He took the time to make sure I got the car I wanted. He also made sure that he stood by “every thing” he said he could do for the deal. I have told many of my friends about my experience with him and the dealership. More
by GERALDTAMMY01
Employees Worked With
Alex Ruata, Kevin Jacobson, Lance Dodd
March 21, 2019
Great sales experience Great service overall. Everything was done in a timely and concise manner. I am very pleased with my my experience at West Side Lexus. Will definitely Great service overall. Everything was done in a timely and concise manner. I am very pleased with my my experience at West Side Lexus. Will definitely recommend to my friends and family. More
by thytran0973
