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Westside Lexus

Houston, TX

4.8
6,553 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,553 reviews

August 10, 2018

Courteous and consistent Service at westside is always coutlrteos, consistently good, and efficient. They always deliver on promises, are easy to work with, and make the exper More

by pmczuba
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Guerra
August 10, 2018

Great customer service This is my fourth vehicle from Westside Lexus and I don’t ever plan to go elsewhere when shopping for a new car or SUV. The Westside team - from Sales More

by CAROLYN S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Margolis
August 10, 2018

All was fine. Everyone was so friendly. In and out quickly! Will return here for all device and next new car as well. Great place. Lounge nice too. More

by glynn736
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 10, 2018

5000 mile service Great communication and service received! These guys at Westside Lexus do things right! This is our second lease from WS Lexus and we’re very pleased! More

by YANG_STEVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Homer Hsu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Perkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

fixed windshield; misplaced cap; made pay full amount , not I had my windshield replaced. When I picked up car, it needed something recalibrated or something so had to keep it for longer. That was still all go More

by debbiegpressler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

Scott bissonet. Is always great o me Great timely service. As usual Thanks to him I am well taken care of at Lexus Every time I need something done it is taken care of as I need. More

by czztheday
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

Always a pleasure Even though my car was totaled. The amount of concern for my safety, was very heart warming! I will miss my car but will miss having a reason to visit More

by melissa.m.boyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wilber Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2018

Great Service My vehicle would not start and was in garage. Roadside Assistance helped me get to the dealership. Andrew had loaner car waiting for me and car was re More

by tklages316
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roadside Assist
August 09, 2018

Awesome service!!! Waiting area is nice. It makes your wait feels shorter. Car came back spotless. Feel like a treat getting my car service, relaxing! More

by stephanieluong
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mathew Chatman
August 09, 2018

Excellent Matt is replacing David Haas your most “Stellar Service Representative”. Matt has “big shoes” to fill; but did well. The competency & friendly engagi More

by SRABEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Chatman
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