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Westside Lexus

Houston, TX

4.8
6,553 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,553 reviews

August 16, 2018

Easy to get in, great advisors, quick service Great experience! They were able to get me in with very little notice as well as arrange a rental for me (love this perk!!!). Matthew was friendly and More

by REBYRD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Chatman
August 16, 2018

Great service Scott Bisonette rules! He made the headache of getting your car fixed a pleasant experience. I was in and out within the hour where the battery was More

by Lexus Aficionado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bissonett
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Mr. Kapllan Duraj Everybody tries to make us feel very welcome especially Caleb Sowell/sales manager is very friendly, and has great professional communication. Defin More

by kapllanduraj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caleb Sowell
August 16, 2018

Awesome 60k check-up jacob in the service department has been my go-to guy several times. He has helped me get my car situated in timely manner with exceptional customer s More

by mnguyen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Excellent Great people and service. Will recomend to everybody. Experience with john parish and josh guerra was outsdanding. We have no plans on looking at diff More

by rmfuentes12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Parish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chase Clements
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Jacobson, Monique Wilkinson, Josh Guerra
August 16, 2018

Excellent Service! All services are explained and the costs involved. Any unexpected repairs that are revealed during the inspection/service are explained and you have More

by Cynthia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

Good Work Chris followed through on all points, this is rare these days as in my engineering work I am constantly having to follow up on others work or it will More

by LONGLEAFCOFFEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Nemoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2018

All around excellent experience The service we have received at this dealership has always been prompt, efficient, couteous and highly personalized. The waiting area is very pleasant More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacob Hershman
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2018

Great service Staff is polite & professional. Never a long wait. Comfortable waiting area with complimentary hot & cold drinks; free Wi-Fi. Enjoy working with Wil More

by Maureen Queen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Zamora
August 15, 2018

Lexus top notch From the initial estimate Ashley was pleasant and wonderf to talk to . Alfredo released my car and the handling of the final release was quick and ef More

by Cabanagal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley mounts, Alfredo Hernandez
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