Westside Lexus

Jay Brown of Westside Lexus was my sales person. He was very friendly, fair, and professional, and made my visit to the dealership a comfortable experience. He did a great job of showing me all of He was very friendly, fair, and professional, and made my visit to the dealership a comfortable experience. He did a great job of showing me all of the features of the Lexus ES350 that I was interested in. He made all of the negotiations run smoothly, and closed the deal that I wanted. More

The quality of service, staff and location was great. I do like car shopping but I felt comfortable at Westside Lexus. I liked how David or the finance woman were not pushy I do like car shopping but I felt comfortable at Westside Lexus. I liked how David or the finance woman were not pushy More

Easy process with Alex Winnecki at Lexus. I totaled my car and he found the GX I wanted and set it aside until I could get there that weekend to purchase it. Finance department was also nic I totaled my car and he found the GX I wanted and set it aside until I could get there that weekend to purchase it. Finance department was also nice to work with. Not pushy and ride like most places. More

Shawn was helpful in finding us exactly what we were looking for. His knowledge , professionalism and kindness put us at ease. I will always buy a Lexus from Shawn!! looking for. His knowledge , professionalism and kindness put us at ease. I will always buy a Lexus from Shawn!! More

Disappointing Experience with Manuel in Finance My experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's experience with Manuel in the finance department was disappointing and left much to be desired. Despite our salesperson's excellent service, Manuel's professionalism and attitude towards customers need significant improvement. Upon setting a price for the monthly payment, Manuel responded with a smirk and laugh, which was disrespectful and unprofessional. This behavior, coupled with a negative attitude throughout the process, made me feel undervalued as a customer. Unfortunately, due to his lack of flexibility and dismissive demeanor, no deal was closed over a mere $200 difference. I believe Manuel could benefit from additional training on customer interaction and professionalism to avoid similar experiences in the future. More

Great experience. No pressure. Will work with them again. Quick and out the door quickly. No pressure. Will work with them again. Quick and out the door quickly. More

Service in all areas exceptional. Reception, salesperson, service technicians, are trained and very professional dealing with people. Reception, salesperson, service technicians, are trained and very professional dealing with people. More

Great experience at Westside Lexus overall. Everyone was super helpful and made me feel comfortable in purchasing my first Lexus. The process was very efficient as well. Everyone was super helpful and made me feel comfortable in purchasing my first Lexus. The process was very efficient as well. More

Andrew has been our service advisor for several years and he provided outstanding service and advice as usual. Recommend Andrew to all customers. he provided outstanding service and advice as usual. Recommend Andrew to all customers. More

Mr. lovings/Owens was amazing! Purchasing a Lexus had been a dream of mine for years, and Mr.Lovings/Owens made that dream a reality in the most seamless and enjoyable way possible! been a dream of mine for years, and Mr.Lovings/Owens made that dream a reality in the most seamless and enjoyable way possible! More