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Westside Lexus

Houston, TX

4.8
6,697 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,697 reviews

March 31, 2024

Prior to purchasing this Lexus 350h back in December 2023, I researched this vehicle in so many ways that I was astounded with what it has to offer. So I also looked into three dealerships before Westwi More

by edfritsch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gallagher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Westside Lexus responded

We're delighted to know that your research led you to us, and we were able to meet all of your needs! It's great hearing how Tim and Manny provided such a thorough, informative experience for you at Westside Lexus. We appreciate the kind words about our team - they truly are dedicated professionals. Enjoy every mile in your new NX350h!

March 31, 2024

Great experience! We ordered a NX350 hybrid to our specs and color combinations. Super easy. More

by mike_butler
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Westside Lexus responded

Mike, congrats on your new Lexus NX 350 hybrid, and thanks for choosing Westside Lexus! We are glad that you had a five-star experience.

March 31, 2024

Joey Broussard was very professional from the moment we arrived at Westside Lexus until I drove away with my new Lexus TX 350. He kept me informed during the whole process of my car being built, having an More

by obriend21
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joey Broussard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Westside Lexus responded

We're delighted to know that Joey provided you with such a professional and informative experience at Westside Lexus. We hope you're enjoying every moment in your new Lexus TX 350!

March 30, 2024

I walked in and was immediately greeted and matched with a sales person. I came in mostly knowing what I wanted, but I got good answers to my questions and help looking through the inventory. We quickly fou More

by JOCIEGUITE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Westside Lexus responded

We're glad to know you had a smooth and efficient buying experience at Westside Lexus! It's great that our team could assist in finding the perfect vehicle for you. Thanks for sharing your positive feedback with us!

March 30, 2024

Clean Friendly Fast Reasonable Fair pricing Excellent customer care Great Selection Meets you half way More

by ANGIE33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwar Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Thornton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Westside Lexus responded

Angie, we're delighted to know you had such a positive experience at Westside Lexus! Thanks for highlighting our cleanliness, friendliness, and fair pricing. We are here for any of your future needs!

March 30, 2024

I am very picky about the model and color of my vehicle. Jontae was on it, he understood what I wanted and diligently kept an eye on the stock to get me taken care of ASAP. I’m so happy with my new car! More

by voluble.thrift0r
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Westside Lexus responded

We're delighted to know that Jontae was able to assist you in finding the perfect vehicle for your needs at Westside Lexus. Enjoy your new car, and thank you so much for sharing this positive review!

March 30, 2024

Andrew has done an exceptional job overseeing service for my RC 350. I will always bring my car back to Andrew and Westside Lexus. Additionally, Mark Thomas oversaw some repair work in the collision center a More

by louis.carpenter02@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Nagler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Westside Lexus responded

Louis, we're glad to know that Andrew and Mark provided exceptional service for your RC 350 at Westside Lexus. We apologize about the rental car experience with Enterprise, we'll definitely look into this matter. If there's anything else you'd like to add, please don't hesitate to reach out to us again. Thanks for sharing your feedback!

March 29, 2024

This is our 10th vehicle purchased at Westside Lexus, over a 32 year period starting with an SC 400 in 1992, and Mark Solomon was a pleasure to work with as was Manny in financial services. More

by KTHEUT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thompson Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sidney who helped do an initial car walkthrough session before we left the dealership
Mar 29, 2024 -

Westside Lexus responded

It's fantastic to know you've been with us for such a long time at Westside Lexus. We're glad Mark and Manny made your 10th purchase experience enjoyable! We are grateful to have you as a loyal client!

March 28, 2024

...good dealership, clean, modern, friendly atmosphere a a a a a a a a a More

by blackdog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
JT Teodoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Westside Lexus responded

We really appreciate you taking the time to leave Westside Lexus this awesome review, thank you!

March 28, 2024

Good experience over all It was pleasant working with Mark. He was able to make it a great experience for my wife More

by URIBES_FAMILY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Solomon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Westside Lexus responded

We're glad to know that you and your wife had a good experience with Mark at Westside Lexus. Thanks for sharing — we appreciate it!

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