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Westside Lexus

Houston, TX

Overview
Employees
Reviews
Vehicles
4.8
6,697 Reviews
Our mission has been to provide our customer family with the best automotive buying and ownership experience in the industry. Our message has been consistent - provide superior products, competitive pricing, a top quality professional staff and the best in complimentary services for our customer family. HOLIDAY HOURS: We will be close: July4th, Thanksgiving Day, Christmas Eve, Christmas Day and New Years Day.
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12000 Katy Fwy

Houston, TX

77079

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Showing 6,697 reviews

April 11, 2024

I thought Jessica did a great job, very pleasant and on top of everything. No pressure tactics to buy. More

by RLHESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Westside Lexus responded

We're glad to know that Jessica provided a pleasant and pressure-free buying experience at Westside Lexus. Thanks for the positive feedback!

April 11, 2024

This was an extremely stress free experience. Jeffery put my son and I at ease immediately. We will return to Westside. More

by tiggger5254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Sine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Westside Lexus responded

We're delighted to know that your experience with Jeffery at Westside Lexus was stress-free and enjoyable. We are here for anything else you might need down the road!

April 11, 2024

All went well. Love the car. Counting on support from Westside. John was very good and knowledgeable More

by earl.robinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anil Sharma
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Westside Lexus responded

Earl, we're glad to know you had a positive experience with John at Westside Lexus. Enjoy your new car and don't hesitate to reach out if you need any support!

April 11, 2024

I’m a repeat customer with this dealership because of the way I was treated when I bought my 1st Lexus. I was treated well by everyone that helped me through my purchase process. More

by ewatch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JT Teodoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Thompson Truong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Ponce
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Westside Lexus responded

We're so glad to know you've had consistently positive experiences with us at Westside Lexus. Thank you for choosing us again, and we hope your new Lexus brings many happy miles!

April 10, 2024

David W, Tammy, Tom H, and Marlene excel in representing and personally serving an excellent Lexus dealership. More

by Lareemon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wasaff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Westside Lexus responded

Lareemon, it's great to know that David, Tammy, Tom, and Marlene provided you with excellent service at Westside Lexus. Thanks for sharing your experience!

April 10, 2024

Daniel is helpful, professional, friendly and a great service advisor!I would recommend a friend to come to this dealership. More

by gabrielkungool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Kang
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Westside Lexus responded

Gabriel, we're glad to know Daniel provided such a great experience at Westside Lexus! We appreciate your recommendation and look forward to serving you again in the future.

April 09, 2024

Beautiful dealership, comfortable and open with friendly people. Made looking and buying a car a breeze. More

by jw_watson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Arevalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Westside Lexus responded

We're delighted to know you had a comfortable and easy car-buying experience at Westside Lexus. Thanks for the kind words about our dealership!

April 09, 2024

Awesome people. They worked on my time. Staying late to accommodate my needs. Have no complaints. More

by tim@vogtnetworks.net
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Fikaris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Davidson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Westside Lexus responded

Thank you for this fantastic review of Westside Lexus! We hope to see you again down the road!

April 07, 2024

Steve Machann is absolutely fantastic! He did an outstanding job in making the deal happen quickly and smoothly! More

by nick@oweyssilaw.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Machann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Westside Lexus responded

We're delighted to know that Steve was able to provide you with a quick and smooth deal at Westside Lexus. Thanks for the fantastic review!

April 06, 2024

This is the best dealership you can possibly encounter in Houston. They respect the value of your time and their own time. I give thanks to Sales John Loving, who signed me up with the wonderful sales Brooke More

by Duc Tran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Loving
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Westside Lexus responded

Duc, we're delighted to know that you had a positive experience with John and Brooke at Westside Lexus. We strive for professionalism and knowledge in our team, so it's great to see this reflected in your visit. Enjoy your new Lexus!

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